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First aid for your machine ! KePlast ServiceNet The comprehensive remote support for injection molding processes KePlast ServiceNet is an user-friendly plug & play solution for comprehensive remote-support and efficient monitoring of injection molding machines. Fast worldwide access to process data for service & support issues as well as for easy remote diagnostics is accomplished the same convenient way as it would be by operating the IMM’s screen directly on site. Service technicians from KEBA and from machine manufacturers also can deal with support enquiries quickly via an user-friendly software tool. A secure VPN connection to IMM and operator on site is established by a simple mouseclick. Furthermore KePlast ServiceNet concept contains extensive smartphone integration for cost-efficient, multimedia-based communication via Skype®. Skype • System diagnostics • Process information • Online support • Service history
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Secure and cost-efficient wireless internet connection There is no need for any changes regarding the company’s IT network, firewall or Internet access to establish a secure and fast connection via ServiceNet. No cables have to be installed and there is no demand for additional network components. Communication happens over a completely closed and direct UMTS/HSPA modem link (3G) using a secure VPN tunnel. There is no security risk at all. User-friendly plug & play concept The communication module of ServiceNet is a fast UMTS modem which is delivered already fully configured. Additionally...
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