1. Catalogs
  2. Water Jet Sweden AB
  3. After Market Services

After Market Services

After Market Services

After Market Services

Product catalog summary
Customer Service and Support
Waterjet Sweden offers specialized customer service in over 40 countries, focusing on waterjet cutting. The team provides fast, efficient support, troubleshooting, and strives for high performance, reliability, and cost-effectiveness. They offer 24/7 hotline support and online assistance via Team Viewer.

Technical Support
Support includes high-pressure pump assistance, mechanical and system support, and CAD/CAM programming. The WJS Support Agreement offers unlimited telephone support at a fixed price.

Original Parts
Waterjet Sweden provides original parts from leading suppliers, ensuring quality and performance. Parts are tested and shipped the same day as ordered. Customers can create a personalized spare parts catalogue online.

Staff Training
Training programs include basic waterjet training, supplementary operator training, cutting optimization, machine safety, and in-depth courses. Training aims to increase efficiency and profitability.

Preventive Maintenance and Machine Upgrades
The WJS Service Agreement ensures regular maintenance and offers a five-year performance warranty. Machine upgrades include additional cutting heads, advanced cutting tools, and modern control systems.

Relocation of Machinery
Waterjet Sweden offers comprehensive relocation services, including pre-inspection, disassembly, transportation, installation, and commissioning. The process is designed to minimize downtime.

Turn-key Delivery and Performance Testing
Machines undergo thorough testing before delivery, including installation, training, and performance verification. The PanelOne® HMI offers user-friendly machine control.

General Benefits
Waterjet Sweden machines are customized to meet specific needs, equipped with world-class CNC systems, and backed by a five-year performance warranty.
See more

Catalog excerpts

After Market Services-1

Waterjet specialists – at your service

 Open the catalog to page 1
After Market Services-2

Waterjet Sweden’s Customer service team operates in more than 40 countries worldwide. Our staff specializes in waterjet cutting and are rightly appreciated for fast and efficient support, trouble shooting and great personal commitment. We strive to give you high performance, low total cost, reliability and long life of machinery and peripherals.

 Open the catalog to page 2
After Market Services-3

Our experts only work with waterjet cutting. They have many years of experience, deep knowledge and help you to quickly correct errors and optimize your cutting process. Our Hot-Line support is available 24/7 and with Team Viewer we connect and provide support directly online. We stay in a continuous stand-by mode in order to help you obtain optimal performance, lower total cost, added uptime and an extended life span out of your machinery. • High pressure pumps - mechanical and software support. We help you with technical troubleshooting, selection of spare parts, cutting optimization by selecting...

 Open the catalog to page 3
After Market Services-4

Top quality and fastest delivery on the market. Ensure your machine’s performance with original parts from world-leading suppliers for consistent performance and long life. We always ship them the same day as you order them! • In-house design - Water Jet Sweden’s original parts include wear and spare parts for the entire cutting process, from abrasive feed to cutting and sludge handling. They have proven design and are carefully tested. In-house parts are based on well-defined user needs and to have the best fit on Water Jet Sweden machines, using leading manufacturers. The material specifications...

 Open the catalog to page 4
After Market Services-5

• Basic waterjet training - training wich is included in the purchase of a new machine. The training consists of two parts. CAD/CAD programming and Machine Operations. - GEMS CAD/CAM - is a three-day course where staff learn programming and parameters to optimize waterjet cutting. It is carried out either in our production facility in Ronneby, or on site at the customer’s premises. - Machine training - covers machine operation and pump handling and machine safety. It takes place on site and is based on the customer’s own machine solution. • Supplementary operator training - Basic waterjet training...

 Open the catalog to page 5
After Market Services-6

WJS SERVICE AGREEMENT WJS Service Agreement is an agreement on regular service intervals after 3000 operating hours or once a year. During the service visits we check the whole system. The pump is taken apart, checked and oil and seals are changed. The machine is thoroughly reviewed, checked that all parts are working as expected and lubricated, we measure tolerances, perpendicularity, and replace what needs to be replaced. With WJS Service Agreement we offer a fixed price for work and travel costs in connection with the service, and a favorable price on spare parts. WJS Service Agreement is...

 Open the catalog to page 6
After Market Services-7

Moving your machinery to a new position or relocating within you present premises? We can make the process uncomplicated while minimizing your downtime. We take an overall responsibility - including pre-inspection, dismantling, transportation, assembly and installation. The service also includes performance evaluation and test cutting. • Pre-inspection - site visit to check the new premises and facility. Identify needs for updated safety, power supply, water supply, and water quality. We make an installation layout for the new premises, which shows the placement of machinery and peripherals as...

 Open the catalog to page 7
After Market Services-8

General Water Jet Sweden benefits Designed to meet your specific needs Turn-key Delivery and Performance Testing Our machine solutions are based on a wide range of product categories, and each machine build is treated as a unique project, designed to meet specific customer needs. All machines are thoroughly tested before delivery, with advanced testing equipment from Renishaw such as AS XL-80 Laser for static laser measurements and Q-10 Ballbar dynamic performance for accuracy and repetition. Our turn-key delivery always includes installation, training and on-site performance verification to...

 Open the catalog to page 8

All Water Jet Sweden AB catalogs and technical brochures

  1. Product Range

    4  Pages

  2. WJS_Brochure

    13  Pages

*Prices are pre-tax. They exclude delivery charges and customs duties and do not include additional charges for installation or activation options. Prices are indicative only and may vary by country, with changes to the cost of raw materials and exchange rates.