ACOS NMS
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IT-Based Network Management for the Power Supply Industry in a liberalised Energy Market

NMS Product Suite The liberalisation of the energy market has considerably increased the cost pressure on power supply companies; most lately, this pressure has been exacerbated through the incentive-based regulations. Given that there is a direct connection between the quality of supply networks and the investments in system management, grid expansion and upgrading, and service and maintenance works, it is important to synchronise these costs and the supply quality. Against this background, energy suppliers require efficient and uniform IT solutions for the connection of technical and...

ACOS AM - For Thorough and Efficient Asset As a rule, power supply grids include a variety of different pieces of equipment and resources, each of which serves for a particular purpose. Reliable information on these resources forms the basis for efficient grid operation. Through the structured archiving of all information on equipment and resources, the ACOS AM module makes sure that information and know- how within a company are permanently saved and can be made available to a large circle of persons. Rapid access to the archived data ensures short response times in the event of faults. +...

ACOS MM – Maintenance Management Made Easy Based on the equipment and resource management feature, all equipment and resource data are centrally available on the ACOS MM maintenance management module. Maintenance know-how that was formerly restricted to individual employees is replaced by standardised maintenance concepts and rule-based evaluation strategies, thereby enabling the optimisation of maintenance processes and the reduction of costs. Pre-Defined, Industry-Specific Maintenance Measures The provision and planning of industry-specific maintenance measures ensures the adherence to...

ACOS OM - Centralised and Comfortable Fault Documentation Fault documentation Visualisation of reliabilty figures The ACOS OM outage management module provi- des all the necessary functions for a standardised, industry-specific recording of faults and events occurring within a power grid. The acquired data are used as a basis for legally prescribed evalua- tions and for in-house reporting. Reactions to faults are documented in such a way as to be Support of Call Centres and Operative Staff Faults, events and complaints can be recorded by means of predefined input forms (user-guided)....

ACOS WFM – Optimized Order Processing via Workforce Management A company’s operations involve a wide range of jobs for the operational staff. The ACOS WMF workforce management module enables the efficient assignment of orders coming from preceding processes to the operating staff, thereby reducing processing times - particularly if the service teams are equipped with portable terminals – as well as costs, while increasing customer satisfaction. Central Dispatching of Orders and Assignments The dispatching officer who is in charge of allocating orders to his staff has access to the entire...

ACOS X4 – The Integration Platform for Your IT Systems In an increasingly process-oriented environment, it is no longer practical to operate software systems as isolated systems. Data have to be imported from other systems and may have to be further processed, added to and passed on to subsequent systems to ensure a consistent and uniform mapping of the company’s processes. The ACOS X4 integration platform enables the comprehensive integration of your other systems into ACOS NMS. Why not benefit from the combination of IT systems that is ground-breaking with respect to data integration and...

The Present and the Future: High-Tech Solutions with ACOS NMS ACOS NMS is not only an excellent basis for mapping the present structure of your enterprise and today’s processes. Thanks to its flexibility and the consistent implementation of business processes by means of a state-of-the-art software architecture, ACOS NMS can always be upgraded and further developed to meet your requirements in the future. ACOS NMS is based completely on Java2EE. Java2 EE (Java2 Enterprise Edition) has become the established standard for modern Enterprise applications and is characterised by the following...