Viega. A better idea!
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Viega. A better idea!

4 A standard for customer satisfaction 10 Complex system world 14 Example storage capacity 18 Test procedures beyond reproach 30 Targeted knowledge transfer 34 Loyalty to location by principle

Viega – a name that sets the market in motion It all started with a good idea and a family prepared to take on an entrepreneurial challenge. That was more than 110 years ago. Since then, Viega has undergone continuous development, remaining under family management and exhibiting healthy growth rates. Today, Viega’s success story is one consisting of courage, passion and a love for innovation. This is a company which has had a huge impact on the installation technology market. Its success as a world market leader in press technology is primarily due to the more than 3,000 people it employs –...

Where customer satisfaction is concerned, only the best is good enough! Commitment to deadlines and perfect product quality are the order of the day for our customers. For Viega, it’s all about proving to be the perfect partner. This is achieved by engaging in intensive dialogue and offering the practical support our customers need to succeed.

The industry is having to face an increasing number of challenges on a daily basis. This in turn is raising the expectations of our customers. As far as we’re concerned, that’s a good thing, as it means the customer’s decision to choose Viega is made consciously. Every order takes us back to the test bench, challenging us to deliver innovative systems which are suitable for the market and meet the requirements of practical applications. Having declared the success of our customers to be our top priority, this is a challenge we relish. It is the driving force behind our commitment to do our...

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Our challenge: to create value “Whose is the best offer?” is the most frequently-asked question in our fiercely competitive market. However, please do not assume that this question is addressing the issue of price. Rather, it is about true value. Viega is able to provide the answer.

Only companies able to retain their composure even under difficult conditions – in the eyes of competitors and customers alike – can claim to be credible. Viega does this with a clear commitment not only to Germany as a production location but also to achieving the absolute highest of quality and service standards. After all, we want to live up to our reputation as a technology leader at all times. We also want to deliver the best possible solutions to our market partners. This always has been and always will be the case. We understand everything we do to be part of a bigger picture. As...

The Viega system world: safe, fast, compatible

A product range of 16,000 items says something in itself – even more so if they all fit together. Cost-effective and safe press fitting connections made by Viega are the technology we have to thank for our reputation as an international system provider. The wide and varied tasks we face every day require complex solutions – precisely planned, thoroughly thoughtout and tailored to fit to the millimetre. Especially, if materials as varied as copper, gunmetal, stainless steel or plastic are being used. Ultimately, gas, water and heating installation systems have to form a homogenous whole with...

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Always within reach. Where else? Whether in domestic, shipbuilding, supply or systems engineering, our comprehensive product portfolio, which is always in the right place at the right time, is bound to have the right solution. And if others want to imitate us, we’d like to see them try!

A closer look at our wide and varied installation range: crossing tee with SC-Contur Viega products know no limits. The increase in the number of press fitting connection systems has in turn expanded the number of areas of application, taking in all manner of materials and media. This explains why our stock includes large numbers of products not only for building services and industrial systems but also for the utility industry and shipbuilding. Let Viega take the strain! Questions such as “When will the delivery arrive?”, “Are all of the products in stock?”, “Does it all fit together in a...

We test the ties that bind Our products undergo numerous checks and controls before and during production. There is no way round it for them. They are then guaranteed to be compatible with the pressure in any practical situation.

There is no harsher test than everyday application. It is for this reason that more than 100 stringent test procedures are used in Viega’s laboratories to simulate practical application even before the market launch. On-site conditions are also simulated to test new products in practical conditions. Ultimately, Viega’s strict test and approval standards ensure problem-free product approval in all target markets. It is not unusual for our products to exceed the requirements of applicable standards and regulations. Continuous checks during production assure high production quality. This...

No waiting, no downtimes, no additional costs It only takes a few hours to prepare an order for dispatch. Our logistics system has been designed specifically for seamless processing. That is much appreciated – especially by our customers.

When we say “just a few hours”, we are not referring to our best processing time, but to our standard processing time. Even though there are thousands of individually assembled packages leaving the Viega warehouse on a daily basis. Only complete orders are shipped to the over 70 countries we deliver to worldwide. All processes are tailored precisely to meet the requirements of our customers. What this means in real terms is that goods are picked, coded, packed and loaded as part of an optimally integrated process based on a four-stage automatic and fail-safe checking process. And this...