LIVE-LINK YOUR ASSETS AND FACILITIES.
25Pages

REPORT 2021 Live-link your assets and facilities.

INDEX Introduction View from the Management Team Organization Facts and figures About Ultimo software solutions Employees and their stories Partner Ecosystem Market development Easy-to-use EAM software for confident asset owners Customer case studies Key results Ultimo Group Key figures Highlights employees LIVE-LINK YOUR ASSETS AND FACILITIES.

VIEW FROM THE MANAGEMENT TEAM 2021 WAS ANOTHER IMPRESSIVE YEAR OF GROWTH. OUR EAM PRODUCT LEADERSHIP POSITION, OUR CLOUD-ONLY STRATEGY, AND OUR GROWING PARTNER COMMUNITY HAVE BEEN REWARDED BY OUR KEY MARKETS. WE SAW 145 NEW CUSTOMERS SELECT ULTIMO, AND OVER 85 ON-PREMISES CUSTOMERS MOVE TO THE ULTIMO CLOUD. The EAM market keeps evolving; technology innovation drives the ongoing shift from reactive and pro-active asset management towards predictive. Critical assets are continuously monitored, and the data is analyzed to make better decisions. We continue to see a growing demand for our Cloud...

Dimitri Raes Director Services We scaled up our continuous delivery on our Microsoft Azure-based Cloud platform, updating customers’ software every week. At a time when talent is scarce, we want to help our customers and partners offer better and more flexible training for their staff. As a result, our time to market for new functionalities decreased from an average of one and a half years (On Premises) to one week (Azure Cloud). Continuous delivery also allows us to apply bug and security fixes quickly and efficiently – a significant advantage in a world where cyberattacks are increasing....

The key results of 2021 show that we are progressing well with implementing our strategy. Our SaaS revenues increased by 55%, and our total recurring revenue is now at 56%, compared to 47% in 2020. Even though we shifted a significant part of Services to Channel partners, our total revenue in 2021 is 4% higher than 2020, and having our EBITDA at a level of 4.1 million provides solid funds to enable us to continuously invest in our product and organization. Furthermore, Ultimo is also proving to be cashhealthy. These results give us the confidence to continue to invest and grow, enabling...

Customers in the Ultimo Cloud Office Belgium Office UK Office Germany We serve customers in more than 40 countries. Customers worldwide

IN 2021, MORE THAN 145 NEW CUSTOMERS CHOSE ULTIMO.

ABOUT ULTIMO SOFTWARE SOLUTIONS FOR MORE THAN 30 YEARS, WE HAVE BEEN DEVELOPING ADAPTABLE SOFTWARE FOR MANAGING ALL TYPES OF ASSETS AND FACILITIES. OUR SOFTWARE HELPS CUSTOMERS IN MANUFACTURING, HEALTH ARE, LOGISTICS, INFRASTRUCTURE, C AND UTILITIES REALIZE MANY ADVANTAGES, INCLUDING INCREASING UPTIME, CONTROLLING COSTS, EXTENDING ASSET LIFESPAN, OPTIMIZING COMPLIANCE WITH REGULATIONS, AND MANAGING A SAFE WORKING ENVIRONMENT. Thanks to our customer-centric software development, we offer the most user-friendly Enterprise Asset Management platform on the market. Our software can be used on a...

EMPLOYEES AND THEIR STORIES Gerhard van de Krol Team Leader Update Team “In the ten years I have worked at Ultimo, the characteristics of the organization have remained the same: innovative, social, and pragmatic.” “I started as an implementation consultant and switched to the Update & Migration team in 2016. My core task is supervising and coaching the team looking after updates and migrations for our customers. This is the department where many young and enthusiastic IT professionals learn the ropes, and we continue to attract new talent. This makes me very proud. We are all very proud of...

Annette Born Project Manager Jeroen Kanis Channel Enablement Manager “You can find a good job anywhere, but great colleagues are harder to find. I found them at Ultimo.” “Whether you enjoy your job or not depends heavily on the people you work with and the company’s culture. The people who interviewed me convinced me that Ultimo is a good place to work. So far, I have really liked working with the team, which makes working here special to me. I started as an implementation consultant before becoming a project manager, and I enjoy my job now more than ever. In my current position I juggle...

PARTNER ECOSYSTEM “As part of our portfolio strategy, we are partnering with key EAM vendors to close the loop on work execution, starting from risk-based strategies all the way to including HSE. Through AVEVA solutions, Ultimo’s customers will be able to integrate real-time plant floor data to deliver actionable information, AI, and analytics capabilities. This increases its operational agility and performance in the ever-changing workplace.” IN 2021, WE MADE GREAT PROGRESS IN EXPANDING OUR PARTNER ECOSYSTEM, RANGING FROM TECHNOLOGY Kim Custeau, Senior Vice President, APM and MES, AVEVA...

“Asset-intensive organizations are increasingly trying to do more with less. Some are only now starting to recognize that managing the cost of ownership around asset management requires very focused stewardship. You need to make good decisions on maintenance and asset replacement, and to be able to do that, you need to have a system in place capable of supporting it. Ultimo allows us to offer a scalable, flexible, and purpose-driven solution to these customers, making it very easy for us to help them achieve their goals.“ “Together with Ultimo, we cover the maintenance part of digital...

MARKET DEVELOPMENT THE GLOBAL EAM SOFTWARE APPLICATION MARKET IS A MATURE MARKET, THAT IT IS STILL GROWING. FUTURE GROWTH IS ESTIMATED AT A MID-SINGLE-DIGIT RATE, WITH MIDSIZE ENTERPRISES LEADING THE WAY. THIS IS WHERE ULTIMO HAS ALREADY EXCELLED FOR YEARS IN THE NETHERLANDS, BELGIUM, GERMANY, AND THE UK. GLOBALLY, THE DOMINANT DELIVERY METHOD IN THE EAM MIDSIZE MARKET HAS SHIFTED TO CLOUD-FIRST. As many organizations have legacy systems and more efficient Cloud-based solutions come available, the market is progressing through an upgrade and replacement phase. Leading analysts, including...