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0310 Training and Support -vital to your success Thermwood develops, manufacturers and distributes technology based products and software for the manufacturing sector. We primarily target the woodworking, aerospace, molding, plastics and composites industries but also supply products and services to a variety of other industries from boating and entertainment to medical. Thermwood customers are some of the largest, most sophisticated companies in manufacturing. Our main facility consists of 175,000 square feet which includes both an office/showroom and an engineering and manufacturing plant. The modern manufacturing facility houses various industrial processes from steel cutting, bending, forming and welding to electronic board assembly and CNC control manufacturing. Thermwood has developed sophisticated cabinet and furniture design software and provided it to over 25,000 woodworking and cabinet shops through the largest cabinet industry cooperative in the world, a program we founded and continue to manage. Thermwood also maintains a web store selling thousands of router supplies, tooling and CNC maintanence products. Thermwood strives in technology, software, support and customer service to best fit the needs of our customers. Thermwood...first in CNC routers. To comfortably and profitably use your system, you must understand how to program, operate and maintain it. Each Thermwood CNC router system and each major software package includes formal, structured training classes including professional support material and a lot of hands-on experience. Our goal is to make you totally comfortable and confident. Our systems come complete with detailed manuals, including an electronic version of the operator’s manual on the control that you can access, even while the machine is operating. In addition to Thermwood’s professional phone support and on-site service, each CNC router also includes your first year of Virtual Service at no additional cost. You can connect your control to Thermwood’s technical service center with the push of a button, establishing an audio, video and data link. You see and talk to the service technician, right on the control screen, and he sees and talks to you, but he also sees deep into your system to provide help with everything from tooling and programming questions to machine configuration and performance. In fact, virtually everything a service technician can do in your shop can also be done via Virtual Service. Virtual Service makes getting help easy, fast and highly effective. With your new system, you also receive the next control system software update at no additional cost. Both Virtual Service and continuing system updates are available on an ongoing basis through the Advanced Support Program, which also includes substantial discounts on hardware updates. A single low annual payment gets you unlimited Virtual Service help and each control update as it is released. Thermwood training, Virtual Service and continuing control updates offer you support like no one else and assures continuing profits from your Thermwood investment, years into the future. Thermwood First in CNC Routers www.thermwood.com 800-533-6901, P.O. Box 436, Dale, IN 47523 Thermwood...First in CNC Routers

and tracks tool life • Maintenance Tracking tracks machine use and guides you through routine maintenance • Graphic Error Reporting shows you exactly where a problem is at and suggests solutions • Complete User Manual in the control • Dynamic CAD drawings of the entire machine on the control screen • Maintenance Videos on the control guide you through mechanical adjustments •Virtual Service provides direct link from your control to Thermwood service Never, ever has this level of technical sophistication, quality and performance been available at this price. The CabinetShop 43 is ushering in...