UNITED SERVICES GROUP BOOSTS CLEANING PERFORMANCE WITH IRIS® BACKGROUND United Services Group (United) provides facility maintenance services at more than 1,500 locations across Canada, with a focus in the retail market. PROBLEM After taking over a large number of new locations with an over 35-year United customer, "we wanted to take our services and value to the next level," said Graziela Medeiros, Key Accounts Manager at United. United was also concerned about tracking equipment during relocations. SOLUTION After a demonstration of Tennant's IRIS® Asset Manager Solution, United chose to deploy IRIS technology across more than 100 scrubbers. "You can only be so productive," said Vice President of Business Development, Larry Ker, "and then you need intelligence and technology to move you forward." IRIS provides United with machine utilization data, as well as machine location tracking. Managers receive daily and weekly reports of scrubber usage per location, with the ability to drill down to machine-level data. M United Cnr» linne f ir-» Services Group "In a short period of time, IRIS has already proven to be a valuable tool for moving forward with our business." — LARRY KER, VICE PRESIDENT OF BUSINESS DEVELOPMENT, UNITED SERVICES GROUP

IRIS sends critical email alerts if a machine has not been used for the designated time frame, or if a machine moves a few miles from its previously reported location. United also leverages machine usage data to ensure proper machine maintenance. RESULTS A TRUSTED PARTNERSHIP United Services Group’s 20-year partnership with Tennant stands on two shared principles: reliable quality and continued innovation. In just months, IRIS is already delivering visible and measurable impacts. “IRIS is great internally, and it’s also great for our customers,” said Ker. • Ensuring high quality service: Medeiros...