Exhibit with us
*mydirectindustry  
English
  1. Catalogs
  2. TECAUMA
  3. After-Sales Service

After-Sales Service

After-Sales Service
1 / 1 PageView full catalog

After-Sales Service

Product catalog summary
Contact Information:
Tecauma offers after-sales support for various needs including spare parts, maintenance, technical assessments, and repairs. Customers can contact the after-sales service via phone at +33 (0)2 51 48 42 44 or fax at +33 (0)2 51 48 34 33, available Monday to Friday from 8am to 12:30am and 1:45pm to 5:30pm.
Maintenance:
Tecauma provides service contracts for regular technician visits to maintain machines and ensure optimal operation.
Expertise:
Technicians are available to audit, optimize machines, or assist with the operation of new products.
Troubleshooting:
In case of breakdowns, technicians quickly analyze needs and intervene remotely or on-site to prevent costly production halts.
Technician Skills:
Technicians are skilled in automation, robotics, IT, and mechanics.
Spare Parts:
Spare parts are delivered within 48 hours, except for specific parts, at competitive prices. A single contact person is available for all component supplies to save time. Customers are advised to stock spare parts that have long procurement lead times or are critical to machine operation.
See more

Catalog excerpts

After-Sales Service-1

AFTER-SALES SERVICE ecauma makes after-sales experts available to you to meet all your needs. If you need spare parts, maintenance, a technical assessment or repair work... there is always a Tecauma professional at your service. Don’t hesitate to contact us ! AVAILABILITY : Monday to Friday 8am to 12:30am - 1:45pm to 5:30pm AFTER-SALES TECHNICIANS SKILLS : AUTOMATION, ROBOTICS, IT, MECHANICS MAINTENANCE : TECAUMA’s service contracts make it possible for you to have a technician visit you regularly to maintain your machines and ensure their optimal operation. EXPERTISE : A technician can visit you to audit or optimize your machines, or to put new products into operation. TROUBLESHOOTING : In case of a breakdown, a technician analyses quickly your need and intervenes at a distance or on site, to avoid expensive production halts. SPARE PARTS Spare parts delivery within 48 hours (except for specific parts) Competitive prices A single contact person for the supply of all components to SAVE TIME To protect yourself from risks of breakdown likely to stop your production, every machine is delivered with a list of spare parts which you are advised to have in stock. These are components which demand a long procurement lead time or whose failure could totally block the machine.

 Open the catalog to page 1

All TECAUMA catalogs and technical brochures

  1. 018-Tile Cutters
    018-Tile Cutters

    1  Page

  2. BRICK CUTTING AND LOADING MACHINE
    BRICK CUTTING AND LOADING MACHINE

    1  Page

  3. 009-Transstockeur de produits plats
    009-Transstockeur de produits plats

    1  Page

  4. 003-AUTOMATED BAR STORAGE & RETRIEVAL SYSTEM
    003-AUTOMATED BAR STORAGE & RETRIEVAL SYSTEM

    1  Page

  5. TEC'UP pipe storage system
    TEC'UP pipe storage system

    1  Page

  6. M020 Robotic glass palletizing
    M020 Robotic glass palletizing

    1  Page

  7. D005 Battery-powered scissor lift table for heavy loads
    D005 Battery-powered scissor lift table for heavy loads

    1  Page

  8. C006 Cladding brick cutter
    C006 Cladding brick cutter

    1  Page

  9. C012 Isolating brick cutter
    C012 Isolating brick cutter

    1  Page

  10. M016 Cut profile automatic storage system
    M016 Cut profile automatic storage system

    1  Page

  11. M015 Flat product automatic storage system
    M015 Flat product automatic storage system

    1  Page

  12. M014 Automatic buffer unit
    M014 Automatic buffer unit

    1  Page

  13. M007 Automatic storage system with stacker crane for long products
    M007 Automatic storage system with stacker crane for long products

    3  Pages

  14. M019 Turntable stretch wrapper semi-automatic
    M019 Turntable stretch wrapper semi-automatic

    1  Page

  15. M018 Panel stacker - destacker
    M018 Panel stacker - destacker

    1  Page

  16. M013 Hydraulic clamping machine for window
    M013 Hydraulic clamping machine for window

    1  Page

  17. M012 Window and door assembly machine
    M012 Window and door assembly machine

    1  Page

  18. M011 Articulated robot for adhesive dispensing
    M011 Articulated robot for adhesive dispensing

    1  Page

  19. M009 Automatic production line for windows
    M009 Automatic production line for windows

    1  Page

  20. M008 Automatic robotic cell for glass
    M008 Automatic robotic cell for glass

    1  Page

  21. M006 Suspended manipulator with overhead trolley for glass
    M006 Suspended manipulator with overhead trolley for glass

    1  Page

  22. M005 Column-mounted manipulator for glass
    M005 Column-mounted manipulator for glass

    1  Page

  23. M004 Window coupling station
    M004 Window coupling station

    1  Page

  24. M002 Window seal cutting machine
    M002 Window seal cutting machine

    1  Page

  25. M001 Battery-operated finger car
    M001 Battery-operated finger car

    1  Page

  26. D002 Length measuring machine for chains
    D002 Length measuring machine for chains

    1  Page

  27. D001 Robotic sheet metal bending cell
    D001 Robotic sheet metal bending cell

    1  Page

  28. C014 Cutter for bricks with tenons
    C014 Cutter for bricks with tenons

    1  Page

  29. C013 Flat tile cutter
    C013 Flat tile cutter

    1  Page

  30. C011 High-rate packing machine for bricks
    C011 High-rate packing machine for bricks

    2  Pages

  31. C010 Robotic brick accessory stacker
    C010 Robotic brick accessory stacker

    1  Page

  32. C009 Brick palletizing robot
    C009 Brick palletizing robot

    1  Page

  33. C007 Brick cutter with angle transfer
    C007 Brick cutter with angle transfer

    1  Page

  34. C005 Roof tile cutting machine
    C005 Roof tile cutting machine

    1  Page

  35. C004 In-line brick cutter
    C004 In-line brick cutter

    1  Page

  36. C003 Brick unstacker
    C003 Brick unstacker

    1  Page

  37. C002 Brick stacker
    C002 Brick stacker

    1  Page

  38. C001 Brick cutter and dryer feeder
    C001 Brick cutter and dryer feeder

    1  Page

  39. B005 Concrete block transfer conveyor
    B005 Concrete block transfer conveyor

    1  Page

  40. B004 Palletizing robot for concrete blocks
    B004 Palletizing robot for concrete blocks

    1  Page

  41. B003 Concrete block demoulder
    B003 Concrete block demoulder

    1  Page

  42. B001 Concrete block overturner
    B001 Concrete block overturner

    1  Page

  43. A006 Robotic barrel trimming
    A006 Robotic barrel trimming

    1  Page

  44. A013 Lid setting robot
    A013 Lid setting robot

    1  Page

  45. A005 Robotic tin bread depanner
    A005 Robotic tin bread depanner

    1  Page

  46. A004 Bag palletizing robot
    A004 Bag palletizing robot

    1  Page

  47. A003 Tray buffer
    A003 Tray buffer

    1  Page

  48. A002 Robotic palletizing cell
    A002 Robotic palletizing cell

    1  Page

  49. A009 Baking tray stacker
    A009 Baking tray stacker

    1  Page

  50. A011 Wooden punnet unstacker
    A011 Wooden punnet unstacker

    1  Page

  51. A010 Automated pallet tilter
    A010 Automated pallet tilter

    1  Page

  52. A007 Robot palletizer for brick packs
    A007 Robot palletizer for brick packs

    1  Page

  53. A001 Cooling tower
    A001 Cooling tower

    1  Page

  54. M017 Glazing bead fitting robot
    M017 Glazing bead fitting robot

    3  Pages

*Prices are pre-tax. They exclude delivery charges and customs duties and do not include additional charges for installation or activation options. Prices are indicative only and may vary by country, with changes to the cost of raw materials and exchange rates.