Customer Care STUDER
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CUSTOMER CARE NEAR YOU, WHEREVER YOU ARE, WITH MORE THAN 200 CONTACTS CONVERSANT IN 10 LANGUAGES. A member of the UNITED GRINDING Group

CUSTOMER CARE OUR PORTFOLIO CONTAINS THE RIGHT MACHINE FOR ANY GRINDING TASK UNITED GRINDING Group is one of the world’s leading manufacturers of grinding, eroding, laser, and measuring machines as well as m achine tools for additive manufacturing. With roughly 2’500 employees at more than 20 manufacturing, service, and sales locations, the Group is organized in a customer-oriented and efficient way. Through its MÄGERLE, BLOHM, JUNG, STUDER, SCHAUDT, MIKROSA, WALTER, EWAG, and IRPD brands, as well as competence centers in America and Asia, UNITED GRINDING offers broad application expertise,...

CUSTOMER CARE INNOVATIVE SYSTEM SOLUTIONS Development of standard loading systems such as easyLoad, ecoLoad and smartLoad, as well as the StuderWIN, StuderGRIND and StuderTechnology software. Grinding of various applications in the automotive and automotive supplier, medical technology and precision engineering industries. Development and application of technologies and processes to save energy and costs. Energy-efficient manufacturing and production concepts. Extensive knowledge of technology and processes acquired over many decades. Certification to ISO 9001, ISO 14001, OHSAS 18001 and...

CUSTOMER CARE CUSTOMER CARE – NEAR YOU, WHEREVER YOU ARE Our regional service managers and technical spare parts consultants are available to you by telephone at our main office in Thun. Our qualified service engineers are stationed across Europe and can be with you in the shortest possible time. STUDER is a market and technology leader in universal, external, internal and form grinding. To make sure things stay this way, you have access to over 200 contact partners who are conversant in 10 languages. UNITED GRINDING North America, Inc, StuderTec K.K. Consulting several customer care...

CUSTOMER CARE OUR CUSTOMER CARE SERVICES OUR CUSTOMER CARE PORTFOLIO TOP MACHINE AVAILABIITY WITH CUSTOM SUPPORT With a STUDER machine, you have a product of the highest quality. In order to ensure that your STUDER machine operates flawlessly for a long time and delivers highly accurate grinding results, we have developed our Customer Care concept. Following commissioning of the machine, a wide range of product and services are available to fulfill any and all of your needs. We commission your new machine and train your operating personnel. Experience of several hundred commissioning...

CUSTOMER CARE Should the machine stop working, despite good prevention, we can support you in the shortest possible time thanks to our services. Thanks to our services, your machine will work as reliably as on day one after many years. Remote Service Our digital Remote Service is an integrated solution for language-independent, quick, and system-specific support for your machine. Request STUDER expert support at a click – completely without any need for travel. Global engineer network Over 70 of our qualified service engineers are stationed across Europe and can be with you in the shortest...

Customer Care · Printed in Switzerland · V2 · 11/2022 · en Fritz Studer AG 3602 Thun Switzerland Tel. +41 33 439 11 11 info@studer.com studer.com