www.smigroup.it AFTER-SALES SERVICES When purchasing a SMI product, you can always count on our Help Desk Center, which provides customized solutions for optimizing the performance of your systems in terms of reliability, efficiency, energy saving and reduction of operating costs. This can be achieved only through a rich portfolio that includes upgrades, updates, routine preventive maintenance and special maintenance packages. SMI’s Help Desk operates through a network of technical service centers that also supply original spare parts. These centers are strategically located throughout the world and provide 360° support with native personnel specialized in the mechanical, electric and electronic fields. SMI customers can count on continuous technical support provided through on-line services (via telephone, internet or augmented reality smart glasses) and on-site services, the latter used when you need to place, install and test your machine or restore its full functionality in case of serious failures. SMI also organizes training courses to instruct the customer’s machine operators on how to make the best use of the systems they run. Training courses are held in the main international languages by senior technicians, both at SMI headquarters, in rooms equipped with the latest technologies, and directly at the customer’s facility. Bottling lines delivered SMI Russia SMI East Europe SMI Headquarters Dubai rep. office SMI India SMI Asia Services >6500 Machines delivered "dry area" SMI S.p.A. Via Carlo Ceresa, 10 I-24015 San Giovanni Bianco (BG) Tel.: +39 0345 40.111 Fax: +39 0345 40.209 E-mail: [email protected] Machines delivered "wet area" ...for each and every bottling & packaging

Turn-key lines... ...for each and every bottling & packaging need SMI designs and manufactures a wide range of fully automatic machines for the secondary packaging of containers such as plastic and glass bottles, jars, cans, cardboard briks and many more. These packers are characterized by an ergonomic design, a high operational flexibility and easy and fast format changeover operations, elements which make them suitable for the requirements of countless customers and market sectors. Depending on the machine infeed and the types of packs that can be made, they can be divided into the categories...