Via Carlo Ceresa, 10 I-24015 San Giovanni Bianco (BG) Tel.: +39 0345 40.111 Fax: +39 0345 40.209 E-mail: [email protected]

SMART SMI Help Desk renews itself and becomes even more customer-oriented, offering a new after-sales tool that makes support easier, quicker and smarter: augmented reality glasses. What the operator is seeing is displayed in real time on the computer screen of SMI Help Desk technician, thus troubleshooting is significantly improved. Augmented reality glasses offer several advantages for SMI customers: ► Since SMI Help Desk performs audiovisual support, the operator doesn't need to send emails with heavy attachments to receive assistance ► The fact that SMI technicians can access real-time images...