Service solution
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Caring for wind turbines In the service environment, experience rules www.siemens.com/wind

Farr wind farm, Scotland Keeping the turbines turning Wind turbines are an investment in the future. P ­ rotecting that investment is the responsibility of highly trained service specialists. With an increasing number of turbines being installed at inland, coastal, and ­ ffshore sites, reliability under chalo lenging conditions is essential for optimizing return on investment throughout a project’s life cycle. In the service environment, experience rules From the highly qualified local technician to the senior engineer monitoring a turbine’s condition at service headquarters, it is the...

“My favorite moment is arriving at the site every morning and seeing all of the turbines running. It gives me a great deal of satisfaction to see the results of my team’s work.” Iain Whyte, Siemens Service Site Supervisor Quality and safety go hand in hand The Siemens service team aims to provide the highestquality services all throughout the life cycle of wind turbines and wind farms. The company is recognized as a world-class service provider through its high quality and dedication to safety in all aspects of its work. Processes are continuously improved to optimize value for customers...

Burbo Bank offshore wind farm, UK Striving for superior availability Having turbines running at optimum capacity is essential for a profitable project. It is also crucial to have qualified service technicians and parts a ­ vailable when needed. Service can help maximize the return from a turbine throughout its entire lifespan. Lillgrund offshore wind farm, Sweden Service technology The technical service team is comprised of a dedicated team of engineers whose responsibilities include fault analysis, modifications and upgrades, retrofitting of turbines, optimization of maintenance...

“A trustworthy and long-lasting service relationship with our customers is at the core of our service efforts. We are here to provide the best value for safe, reliable operations and high availability throughout the turbine’s lifetime.” Torben Bang, Director Global Service Preventive maintenance Finding and fixing small problems before they develop into major issues is an art. Siemens has years of experience in analyzing data from its turbines via its turbine condition monitoring (TCM®) system. Highly trained service specialists are adept at quickly locating areas of improvement and...

Flexible service solutions for diverse markets Harnessing the power of the wind is made simple through state-of-the-art wind turbines. Like all c ­ utting-edge technology, there is a level of complexity associated with maintaining optimum performance of these highly tuned machines. Siemens service concept All service concepts are offered with scheduled m ­ aintenance. In accordance with the service manual this includes: Service and maintenance work. Skilled, trained, and accredited technicians. Basic consumables necessary. Service and maintenance of all safety equipment included in the wind...

Farr wind farm, Scotland Burbo Bank offshore wind farm, UK The programs The service concept recognizes that turbine owners have differing needs for their service solutions. The flexible product portfolio allows turbine owners to choose the level of complexity to match their skill set and degree of desired protection. The focus is on providing customers with a cost-effective, long-term solution for their service needs. Turbine owners can choose from flexible service programs that cover basic scheduled service to increased complexity with extended defect warranties. Warranty service program –...

Service technician inside nacelle Lillgrund offshore wind farm, Sweden Oceans of opportunities With a history spanning nearly two decades in maintaining fleets in the unique offshore environment, the S ­ iemens dedication to optimizing the lifetime and long-term output of turbines is clear. Offshore services are tailored to fit the specific context and requirements of each individual project and are based upon four areas of excellence. These areas are the foundation that allows Siemens to increase wind farm size and complexity without compromising availability and output. Safety Safe...

Service technician using control mechanism to secure data Service technicians accessing the turbine c ­ ustomers to help gain maximum output throughout the lifetime of the turbine. Intelligent planning and forecasting can allow Siemens to schedule and execute ­ ctivities, ­ a with due consideration of high energy price windows, which can significantly influence asset economics. A strong focus is placed on building ­ artnerships for the p simple reason that shared priorities can lead to efficient power generation. Availability Siemens is known as a highly reliable ­ ffshore service o p ­...

Siemens field technicians: always close to the customer Seven areas of service excellence Based upon decades of experience in designing, m ­ anufacturing, and servicing the world’s most reliable wind turbines, Siemens has established seven core areas of service excellence. Scheduled maintenance The Siemens service organization is a global network of experienced, highly technical, and safety-oriented, local service engineers. The primary focus of scheduled service is optimized capacity performance, capitalizing on output. Siemens scheduled maintenance includes: Maintenance work Logistical...

“We have always known Siemens Wind Power Service to be professional and, most importantly, concerned with optimizing the output of the turbines.” DONG Energy Service excellence applies to both onshore and offshore wind farms Operation management Siemens offers various solutions to improve the overall performance of your asset based on a high operation management standard. This can include: Yield management Fleet management Load balancing and forecasting Training* The Siemens training centers offer thorough training p ­ rograms to ensure that all service specialists are trained to stringent...