Overview of Services
GUTOR offers a comprehensive range of services related to Uninterruptible Power Supply (UPS) systems, focusing on installation, maintenance, and customer support. Key services include on-site installation, regular maintenance, customer training, spare parts provision, preventive maintenance, battery replacement, updates, and service contracts.

Customer Training
Training is divided into three levels: Operation, Maintenance, and Service. Each level provides specific skills, from basic operation to advanced troubleshooting and repair, ensuring that technical staff can effectively manage and maintain UPS systems.

Installation Supervision & Commissioning
This process ensures the correct installation and functionality of UPS systems, including inspections and system checks. GUTOR engineers provide high-quality service, maintaining standards and offering hands-on training to site personnel.

Spare Parts
Spare parts are categorized into start-up, critical, and consumables. Maintaining a stock of these parts minimizes downtime and ensures system reliability. GUTOR recommends clients keep essential spare parts for optimal system performance.

Preventive Maintenance
Regular preventive maintenance is crucial for the safe and reliable operation of UPS systems. It includes visual and functional checks and the replacement of parts with limited lifetimes. Failure to perform maintenance can lead to system failures.

Battery Replacement
Batteries should be replaced based on their lifespan, which varies from 4 to 20 years. Regular discharge tests help detect weak batteries, ensuring the system's reliability.

Updates & Upgrades
Available updates include software revisions and enhancements like Battery Management Systems and Network Management Cards, which offer remote monitoring and troubleshooting capabilities.

Service Contracts
GUTOR offers three types of service contracts: call-off, preventive-plus, and preventive-ultra. These contracts provide various levels of support, including technical assistance, preventive maintenance, and repair services, ensuring peace of mind and reduced risk of system failure.

Global Service Organization
As part of Schneider Electric, GUTOR provides a global service network with readily available spare parts and trained service partners. Customers can contact the nearest GUTOR Service Centre for more information.