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Sapal Customer Service

Sapal Customer Service

Sapal Customer Service

Product catalog summary
Technical Audit Overview
Sapal offers a comprehensive Technical Audit service to assess the health and performance of your equipment. This involves a detailed analysis of mechanical and electrical components, identifying reasons for machine stops, and prioritizing improvements to enhance technical and organizational efficiency. The audit provides structured process analysis, independent data-based insights, and improvement suggestions based on ROI.

Benefits of Technical Audit
  • Structured process analysis
  • Independent view based on live data
  • Audit reports documenting technical and organizational stoppers
  • Suggestions for improvement based on ROI
  • Interdisciplinary audit team with expert knowledge

Customer Services
Sapal provides a range of after-sales services, including spare parts, field service, training, and modernization, ensuring maximum output and minimum downtime.

Spare Parts
Sapal supplies both standard and tailor-made spare parts for all types and generations of Sapal and former Kustner machinery. Using original spare parts ensures optimum performance and durability.

Modernization Services
Sapal offers modernization services to maintain and upgrade machinery, ensuring compliance with current safety regulations and utilizing cutting-edge technology. Services range from technical upgrades to complete machine rebuilds.

Field Service
Sapal's Field Service combines global expertise with local presence, offering personalized assistance and maintenance programs. This includes equipping machines with high-quality original parts and providing tailored training for staff.

Benefits of Modernization and Field Service
  • Upgrades for improved performance
  • Up-to-date safety features
  • Obsolescence management
  • Complete refurbishment programs
  • Machine rebuilds and overhauls
  • Equipment relocation
  • Tailored spare parts kits
  • Stock availability
  • Longer life cycle for parts and machines
  • 100% compatibility with original manufacturer
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Catalog excerpts

Sapal Customer Service-1

TECHNICAL AUDIT SPARE PARTS Professional expertise FIELD SERVICE With its Technical Audit, Sapal offers you a periodic health check and performance assessment for your equipment. During the audit, our team of experts analyze in detail the mechanical and electrical parts of single machines or complete lines in production conditions. We examine the technical performances, the maintenance of the machine, the reason of the machine stops and their duration. � Structured process analysis Together with you, we define the priorities to increase the technical efficiency of the line, so as the organizational efficiency. We evaluate the potential of improvement of your line and give you quoted solutions for the top mistakes, in terms of time or occurrences that could be quickly set up, in order to optimize your production. � Audit reports documenting technical & organizational stoppers � Independent view based on live data TECHNICAL AUDIT By acquiring a packaging machine from Sapal, you gain access to an extensive range of after-sales services. From a single spare part to complete service packages, tailored to your specific needs, Sapal can assist you in achieving maximum output and minimum downtime. � Suggestions for improvement based on ROI Your reliable partner TRAINING � Interdisciplinary audit team with expert knowledge SAPAL SA Av. du Tir-Fédéral 44 - 1024 Ecublens - SWITZERLAND - Phone +41 (0)21 633 53 00 - Fax +41 (0)21 633 52 11 - [email protected] - www.sapal.ch CUSTOMER SERVICES Choose a reliable partner that shaped the market for more than 1

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Sapal Customer Service-2

SPARE PARTS Caring for your machine Standard and tailor-made spare parts Our tailor-made machines and line concepts are linked to a multitude of different spare parts. At Sapal, we can supply spare parts for all types and generations of Sapal and former Kustner machinery all around the world. By using original spare parts from Sapal, you will be insured to have the optimum performance and durability that your wrapping machine can offer. Sapal guarantee a large stock of standard spare parts and to answer individual requirements, tailor-made parts will be developed for our customers. FIELD SERVICE...

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*Prices are pre-tax. They exclude delivery charges and customs duties and do not include additional charges for installation or activation options. Prices are indicative only and may vary by country, with changes to the cost of raw materials and exchange rates.