NEW RÖHM Services

Product catalog summary

RÖHM Services Overview
RÖHM offers comprehensive global services aimed at enhancing production processes in terms of flexibility, efficiency, and reliability. Their services extend beyond repairs to include technical support, quality spare parts, repairs, inspection and maintenance, installation and commissioning, and training.

Technical Support
RÖHM provides technical support for issues related to retrofitting, repairs, and maintenance. This includes answering technical questions, coordinating with construction, and implementing immediate measures.

Quality Spare Parts
RÖHM ensures smooth production processes by providing fast delivery of quality spare parts made in Germany. They maintain a warehouse inventory of original spare parts and offer quick shipping.

Repairs
RÖHM's global network of service technicians offers fast fault clearance using original spare parts and trained personnel. Services include dismantling, assessment, cleaning, damage identification, and professional repair.

Inspection and Maintenance
Focused services are provided to ensure high reliability in production processes. This includes mechanical mobility and clamping force measurement, visual inspections, lubrication, and detailed service reports.

Installation and Commissioning
RÖHM offers professional installation and commissioning services for clamping and automation solutions, including testing and operator training.

Training
RÖHM provides hands-on training courses tailored to customer needs, conducted by highly experienced trainers.

Service Modules for Long-Term Reliability
RÖHM offers predefined maintenance intervals, fixed prices, and quantifiable costs to reduce machine breakdowns and increase productivity.

Contact Information
RÖHM provides service hotlines and contact details for their offices in Germany, USA, and China to ensure global support availability.

Catalog excerpts

RÖHM SERVICES Maximize productivity and extend the life cycle

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SERVICE HOTLINE IN GERMANY [email protected] Service USA / Atlanta ervice iermany / So SERVICE SERVICE SERVICE USA / ATLANTA GERMANY / SONTHEIM CHINA / SHANGHAI Rohm Products of America, Inc. 2500 Northlake Drive Suwanee, GA 30024 Office 800.445.7646 [email protected] www.rohm-products.com ROHM GmbH Heinrich-Rohm-StraBe 50 89567 Sontheim/Brenz Hotline +49 7325 16 700 [email protected] www.roehm.biz ROEHM China Co., Ltd. Room 702, Building 24, No. 518 Xinzhuan Road, Songjiang District, 201612 Shanghai Hotline +86 21 37 70 53 95 [email protected] www.roehm.biz

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RÖHM SERVICES RÖHM’s commitment for perfect service goes far beyond simply carrying out repairs. Instead, RÖHM views its comprehensive global service offering as a means to allow customers to achieve a significant improvement in production processes in terms of flexibility, efficiency, and reliability. TECHNICAL SUPPORT Our technical support department is at your service to answer questions regarding technical issues, retrofitting, repairs, or maintenance requirements. Possible individual scope of service: Answering of technical questions; support for questions regarding maintenance frequency;...

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INSTALLATION AND COMMISSIONING Take advantage of the trained RÖHM service personnel for problem-free commissioning of clamping and automation solutions. We can provide detailed training; handover of the product and inspection for acceptance as well as advice regarding maintenance. Possible individual scope of service: Installation and commissioning of the clamping or automation solution; concentricity and axial testing; clamping force testing; function testing; acceptance inspection of clamping equipment and/or supervision of inspection; operator training; mobile on-machine balancing. REPAIRS...

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Your benefit: A missing spare part can negatively impact the whole production process. We stock all common original spare parts to ensure that we are able to deliver you the required spare part as fast as possible. Your benefit: Precious time can be lost if technical questions go unanswered. ROHM’s technical support department will answer your questions without delay and/or come up with an appropriate solution. _ a TECHNICAL SUPPORT =1 Your benefit: Take advantage of our experience right from the moment you commission your purchased product. Benefit from professional installation and commissioning...

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