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Rittal After Sales Service

Rittal After Sales Service
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Rittal After Sales Service

Product catalog summary
Overview: The Rittal after-sales service brochure outlines a comprehensive service offering tailored to industrial applications, emphasizing the importance of minimizing downtimes and boosting efficiency through regular maintenance and strategic planning.
Key Recommendations: The brochure advises considering the total cost of ownership, including maintenance, to save costs, improve machine availability, and extend system service life. It highlights the significance of maintaining a controlled environment for equipment to prevent failures and reduce costs associated with production downtimes.
Service Offerings: Rittal provides a global service portfolio with rapid availability, including on-site support, phone consultations, and access to original spare parts. The service ensures transparent costs and long-term investment planning.
Technical Expertise: Rittal's service team comprises over 1,000 qualified engineers available worldwide, offering 24/7 support. The team is trained regularly to maintain high product knowledge and perform statutory inspections.
Efficiency and Maintenance Checks: Rittal offers efficiency analyses and maintenance checks to optimize equipment performance, reduce unscheduled stoppages, and identify energy-saving opportunities. These checks are aligned with DIN EN 16247-1 standards.
Spare Parts and Repairs: The brochure details the availability of over 1,400 spare parts, with express shipment options and local availability. Rittal ensures rapid fault resolution with a high first-time fix rate.
Service Contracts: Customizable service contracts allow companies to tailor the scope of services, including on-site service, response times, and warranty extensions, ensuring cost-effective and reliable service performance.
Case Studies: The brochure includes case studies from Ford and EVVA, demonstrating how Rittal's service checks and innovative cooling solutions have led to significant efficiency improvements and cost savings.
Conclusion: Rittal's after-sales service is designed to maximize system availability and efficiency while minimizing costs and risks, providing a reliable and proactive approach to industrial maintenance.
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Catalog excerpts

Rittal After Sales Service-1

Rittal - The System. Faster - better - everywhere. Q Rittal after sales service for industrial applications A service tailored to your needs

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Rittal After Sales Service-2

A good feeling Use our service to minimise downtimes and boost efficiency. Why is service so important for your production process and how can your company benefit? Do you have critical environmental conditions? How much do failures cost? ◾ Vital equipment requires a controlled, stable and protected environment in which it works properly. ◾ The costs resulting from production failures due to overheating, inadequate power or fires can quickly exceed € 10,000/hour. Can your company afford that? ◾ Components have been shown to be less reliable at high internal temperatures in enclosures. ◾ Choosing...

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Rittal After Sales Service-3

SOFTWARE & SERVICES Rittal service brochure

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Rittal After Sales Service-4

Rittal Service Failures and performance losses cost time and money. We therefore offer our industry partners worldwide a particularly extensive service portfolio with customised selection options. With Rittal Service you benefit from rapid availability around the globe. Regardless of whether you simply require a little advice for your application or a vital enclosure climate control component needs to be repaired or replaced – we’re there for you when you need us. sites worldwide qualified service engineers Rittal’s successful service concept in a nutshell Trust – support from the manufacturer...

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Rittal After Sales Service-5

Your benefit Optimum system availability savings potential Rapid fault resolution in the event of unexpected incidents Technical expertise from Rittal’s after sales service team ◾ If the worst comes to the worst, Rittal provides you with global support 24/7 and 365 days a year. ◾ Regular training ensures our highly qualified engineers benefit from outstanding product knowledge. ◾ Thanks to optimum spare part stocks, around 90% of all repairs are completed on the first visit. ◾ Certified specialists perform statutory inspections. Rittal service brochure ◾ Certified refrigeration and electrical engineers...

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Rittal After Sales Service-6

Regular checks on your Rittal components optimise the performance and minimise the consumption of items such as fans and cooling units. What we offer ■ Individual efficiency analysis using equipment information provided by you and the relevant operating parameters ■ Calculation of potential savings and payback periods ■ Recommendations for improving efficiency How you benefit ■ Analysis of installed equipment to determine its current performance ■ Presentation of energy costs and potential savings ■ Concrete approaches to energy savings for energy audits to DIN EN 16247-1 Further information...

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Rittal After Sales Service-7

Savings on cost and resources Permanently boost your efficiency. Rittal service brochure

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Rittal After Sales Service-8

If a fault occurs despite regular maintenance, it needs to be resolved as soon as possible. This means it is important for the correct spare part to be available and for the service team to arrive quickly at the relevant location. Repair and fault resolution What we offer ◾ On-site fault resolution by highly qualified service engineers ◾ Fast and professional fault resolution by qualified and certified service engineers ◾ Service vehicles carry the key spare parts, so 90% of our service operations are completed with just one on-site visit (high first-time fix rate) ◾ On completion of the work, you...

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Rittal After Sales Service-9

Always demand the ultimate in performance.

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Rittal After Sales Service-10

Fault-free operation of production lines depends to a great extent on the heat load to which the individual electronic components are subjected. An increase in temperature of around 10 K (Kelvin) halves the service life of these components and doubles their failure rates. Service life Temperature increase in Kelvin Maintenance What we offer ◾ Visual inspection and evaluation of the general condition of your equipment ◾ Risk minimised by preventing downtime ◾ Basic cleaning of the unit ◾ Measurement and documentation of system parameters ◾ Inspection of fans, ventilation and settings ◾ Maintenance...

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Rittal After Sales Service-11

nstallation’s value retention Maximise your process operations over the entire service life. Rittal service brochure

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Rittal After Sales Service-12

With Rittal service contracts, you can adapt the scope of services to your specific requirements and combine various modules - based on fixed and transparent terms and conditions. This gives your company a high level of fail-safe performance while also enabling you to plan costs thanks to customisable Rittal service contracts. You determine the scope of your service package, deciding on the need for on-site service, the required speed of response, warranty extensions and the stocking of specific spare parts. As a result, you never lose sight of costs. Customised service contract These modules...

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Rittal After Sales Service-13

Plannable costs Calculate your service budget for the years ahead now. Rittal service brochure

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Rittal After Sales Service-14

Rittal service brochure

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Rittal After Sales Service-15

Good feeling confirmed Interview with Judith Kötzsch, Head of Business Development at Rittal Service International Benefit from the good experiences of other companies with Rittal Service. Discover on the following pages how targeted service strategies helped car manufacturer Ford and security technology company EVVA boost efficiency and save on resources. The service and efficiency check highlighted the maintenance requirements and the potential for savings at Ford. Is that the norm? The condition of cooling units without a maintenance contract differs from plant to plant, but their maintenance...

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Rittal After Sales Service-16

Rittal service brochure

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Rittal After Sales Service-17

Find out how Ford does it Don’t lose sight of unnecessary error sources. Equipment and components from Rittal are an integral part of the process at Ford. The Rittal efficiency and service check on cooling units reveals the maintenance status and potential savings, which helps maintain a high level of efficiency. The condition of over 220 cooling units was checked, including for dirt accumulation, damage and bearing noise. A maintenance checklist including suggested improvements significantly reduced the number of problems and led to substantial savings. Don’t wait until there’s a possibility...

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*Prices are pre-tax. They exclude delivery charges and customs duties and do not include additional charges for installation or activation options. Prices are indicative only and may vary by country, with changes to the cost of raw materials and exchange rates.