AfterSales Support
16Pages

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Catalog excerpts

AfterSales Support - 1

Proven Excellence. AfterSales Support Close to the Heart of NETZSCH! AfterSales Support a Business Field of NETZSCH Grinding & Dispersing

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AfterSales Support - 2

Installation Support Spare Parts Field Service & Support Optimization Services NETZSCH-Beads® AfterSales Network FZSV- Servic INSTALLATION SUPPORT SPARE PARTS 2

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To minimize the downtimes of your NETZSCH equipment by using an agile and reliable preventive maintenance, remote assistance and field service program. To use high quality original spare parts at fair prices in a short and reliable delivery time. To keep your production process at an optimal and efficient operation state of the art operation condition, giving process advice and machine improvements. To accomplish our promise, we are ready to deliver a broad portfolio of AfterSales solutions. FIELD SERVICE & SUPPORT OPTIMIZATION SERVICES

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INSTALLATION SUPPORT

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INSTALLATION SUPPORT We are totally convinced that for a successful and a reliable performance of any equipment, it is essential to start with a careful, well planned and well executed installation, commissioning and start up process. After your acquisition of NETZSCH equipment, our AfterSales service teams are ready to support you worldwide during any of these phases and in full coordination with our Machines & Plants teams. NETZSCH experienced field service is ready to advise, give timely support or execute any of these tasks: Installation & Assembly Dry Commissioning (without product)...

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At some point your machine may require replacement broken or worn out parts. If you have NETZSCH machines, you have already made the choice to purchase a first class piece of equipment, so why waste your time finding alternative suppliers, qualifying them, technically specifying the parts and materials and ultimately, taking the risk of using non originals parts from third parties? ORIGINAL NETZSCH PARTS ensure the smooth operation of your equipment By using original Spare Parts you ensure: ■ a reliable and guaranteed decision. Remove the element of surprise! ■ optimum performance of your...

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FIELD SERVICE & SUPPORT

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FIELD SERVICE & SUPPORT If you need to ensure that your equipment is always in perfect condition, trust in NETZSCH support for all field services. INSPECTION From evaluation of damage suffered by the machine, or advice on the condition of any of REMOTE SUPPORT your NETZSCH equipment, or supporting you during reallocation within your own company Sometimes the fastest and most economic way facilities worldwide, preparing evaluating to provide service is remotely, using easy tools reports... trust in NETZSCH experience! such telephones, PC's or PLC with remote access. Qualified and trained...

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OPTIMIZATION SERVICES

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NETZSCH have been designing, supplying, commissioning and servicing Grinding & Dispersing equipment for more than 140 years, and we keep learning every day. Let us share with you some of this knowledge and experience through optimization services.

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AfterSales Support - 13

The optimum combination of machine, grinding media and application Beads are not just a commodity! They influence the performance, energy consumption wear of your mill and the resulting quality of your product. Can be a very influential for the calculation of your manufacturing cost. So we, at NETZSCH, take it very seriously and thru constant market research and performance tests, are ready to advise the best size and material for your specific machine and process parameters. Sizes from 0,03 up to 8 mm Materials from glass, steel or different types of ceramics. VitaBeads Nano ZetaBeads®...

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SERVICE NETWORK Qualified and trained AfterSales support staff. Experienced process, mechanical, electronic, pneumatic and hydraulic specialists. With service offices, factories and workshops, NETZSCH service network is accessible locally any time. NETZSCH AfterSales Support Network At the end of an AfterSales support action there is generally significant potential for improvement of the customer’s machinery in terms of productivity, quality, safety, and maintenance costs. The correct and efficient functioning of our customer´s machines is our number one priority.

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Supporting machines and equipment from our extensive program Dry Grinding

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The NETZSCH Group is an owner-managed, international technology company with headquarters in Germany. The Business Units Analyzing & Testing, Grinding & Dispersing and Pumps & Systems represent customized solutions at the highest level. More than 3,800 employees in 36 countries and a worldwide sales and service network ensure customer proximity and competent service. Our performance standards are high. We promise our customers Proven Excellence - exceptional performance in everything we do, proven time and again since 1873. NETZSCH-Feinmahltechnik | Germany NETZSCH Trockenmahltechnik |...

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