Microsoft Dynamics AX 2012 R3
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Modern Apps & Mobility Lifecycle Services Microsoft Dynamics AX 2012 R3 Preview

Microsoft Dynamics AX 2012 R3 Preview In this era of the customer – where technology has transformed the social fabric of how we engage, connect and interact with one another – it is critical for businesses to gain insight into their customers’ needs in order to deliver experiences that build lasting relationships. Operating in today’s digitallyconnected world impacts businesses in so many ways, that adapting to customer preferences with agility and speed is essential. Microsoft Dynamics AX 2012 R3 gives organizations an exceptional customer focus by being able to take advantage of cloud...

Table of Contents Industry • • • • • • • • • • Warehouse Management Transportation Management Demand Forecasting Product Change Management Serial Number Tracking Enhancements for Service and Warranty Scenarios Trade Allowance Management Vendor Rebate Management Broker and Royalty Contract Management eProcurement Microsoft Dynamics CRM Integration, Project Client Integration and Visual Scheduling Modern Point of Sale* (POS) eCommerce and Social Commerce Excellence Retail Enterprise Manageability Call Center Sales Order Entry for High-volume (Consumer) Transactions Human Resources Budget...

Industry Warehouse Management The new Warehousing Management module helps organizations provide flexibility, and choice to customers. The automation of warehouse processes help reduce operational costs which can be translated in lower prices for customers. Features include: easily configurable put away and picking workflows, advanced cycle counting and location replenishment capabilities, support of cluster picking, warehouse handheld device support, and support for different picking strategies for batch and non-batch items. Warehouse managers gain visibility and the ability to effectively...

Industry Use warehouse operation in manufacturing organizations: • Raw material picking and report-as-finished support. Additional capabilities: • Manage quality with blocking, support of (non-) destructive tests, and workflow integration. • Enhanced reservation hierarchy including full serial and batch number support. • Send Advanced Shipping Notices to customers and manage docks with appointment scheduling. • Use reports to manage work including work activity and performance. • Print document including support of creation of labels (zebra printers using ZPL code). Transportation...

Industry Product Change Management Effectively manage product changes through a formal product changes methodology. With the new functionality you’ll be able to have a defined process to initiate, document, approve and release changes to product during the planning and production cycles. • Create a product change case. • Associate artifacts to the product change case: • Products. • Released products. • Bills of materials. • Formulas. • Routes. • Identify impacted artifacts and add them to the product change case. • Add comments to the product change case log. • View relevant product change...

Industry and processing, payment processing and ending with promotion effectiveness analysis. Trade Allowance Management will help organizations optimize utilization of marketing promotion funds and reduce the administrative time and effort. • Simplify claim processing through automatic creation and accrual of claims and the Bill-back Workbench. • Settle payments through integration with accounts receivables module and process. • Manage and settle customer invoice short pays in deduction workbench. • Improve promotion programs’ future effectiveness by analyzing fund details and actual cost...

Industry eProcurement Purchasing agents now have greater flexibility to configure corresponding rules and details to support solicitation management, including control over response types such as sealed and open type bids. With improved bid scoring and evaluation the purchasing agents can establish tabulation criteria with different award methodologies. • Improve decision-making by defining evaluation criteria upfront and improve management of Request for Information (RFIs), Request for Proposal (RFPs) and Request for Quote (RFQ) from solicitation to award. • Improve the vendor/government...

Industry Modern Point of Sale* (POS) Connected customers live in a connected world, and are well informed when making a purchase - before they even walk in the store. Microsoft Dynamics AX 2012 R3 gives customers’ purchasing intelligence to employees when they need it. And by having access to consolidated customer intelligence at the POS, employees can better serve customers. The modern POS includes the basics around tender/transaction, but now also extends into a rich clienteling or assisted sales offering, as well as back office capabilities at the employees fingertips. The power of this...

Industry eCommerce and Social eCommerce and Social Media integration provides retailers with an opportunity to engage and connect with their customers on their terms, while offering an integrated and end-to-end omni-channel shopping experience. Enhancements let retailers extend services to their customers, for example, allowing them to connect with friends and followers who also share purchasing intentions and preferences on Facebook, Twitter, and Pinterest. By deploying these types of connected solutions, retailers will be able to maximize their investments by avoiding extensive...

Industry Commerce Excellence Enrichments of specific retail scenarios include pricing and promotions, assortment and catalog, BI and reporting, loyalty, gift cards and seasonality and markdowns enhancements. Kitting is also being introduced in this release. Kitting entails grouping individual items into a “Kit” that can then be sold in various channels. Catalog: • Define and manage mail-order catalogs including the products associated to the catalog, specific catalog pricing, catalog related call scripts and ability to link a catalog to one or more targeted mailing lists. • Gain insight...