Welcome Message
Motorola Solutions emphasizes the importance of seamless communication for businesses and communities. The Global Education initiative aims to enhance the synergy between personnel and technology infrastructure through comprehensive training.
Education Services Overview
The catalogue introduces Motorola Solutions' Education Services, which offer tailored training strategies to ensure effective use of communication systems. The services include standard training paths and personalized training plans, accommodating remote learning to adapt to uncertain times.
Tailored Training: Analysis and Consultation Services
Motorola Solutions provides personalized training support through thorough analysis of organizational needs and challenges. This results in a customized learning proposal to guide training strategies and evaluations.
Training Options
The catalogue offers over 500 training resources, including live and self-paced training. Live training can be conducted remotely or in-person, focusing on hands-on experiences. Self-paced training allows learners to gain foundational knowledge at their convenience.
Quality Assurance: The TPMA Framework
Motorola Solutions adheres to the Training Performance Monitoring & Assessment (TPMA) framework, ensuring high-quality instructor-led training. TPMA certification is recognized for maintaining industry standards and enhancing instructor development.
Operator Training
Operator training is crucial for the successful implementation of communication systems. Motorola Solutions offers training for radio users, dispatchers, and management personnel, focusing on basic operations and features.
Train the Trainer
This program equips organizational trainers with the skills to educate end-users. It includes product-specific training and hands-on practice, tailored to customer equipment and needs.
Learning Experience Portal (LXP)
The LXP is an interactive platform providing access to the latest courses, descriptions, and requirements. It serves as a valuable resource for course registration and information.
Accessing the Learning Experience Portal
Customers with a Motorola Solutions Login ID can enroll in courses directly. New users must register by filling out a form and will receive account activation instructions within five business days.
Payment and Registration
Payments can be made via credit card or purchase order. Prepayment is required 30 days before course attendance. Invoices are available only with purchase orders.
Cancellation Policies
Students can cancel or reschedule courses at least 30 days before the start date for a refund. Motorola Solutions may cancel courses due to low enrollment, offering full refunds in such cases.
Professionalism and Requirements
Students should maintain professional conduct and bring laptops for electronic course materials. Specific requirements are detailed in enrollment confirmation emails.
Training Content and Strategy
Courses support Motorola Solutions' service strategy, which may include repair, replacement, or recovery of products. Course content is subject to change.
Course Offerings
The catalogue includes foundational courses in RF fundamentals, networking, and specific systems like DIMETRA and ASTRO 25. Courses are categorized by role and system lifecycle phase, with options for self-paced and live training.
Contact Information
For general inquiries, contact the Asia Pacific Education Services Help Desk via email or phone. Specific contact numbers are provided for various countries in the region.
Course Overview
This document provides a comprehensive overview of various technical training courses offered by Motorola Solutions in the Asia Pacific region. The courses cover installation, configuration, maintenance, and troubleshooting of different Motorola systems and equipment, including DIMETRA Express, MCC 7500C Dispatch Consoles, MCD 5000 Deskset, DCX9000 Dispatch Console, and MTS base stations.
DIMETRA Express Installation and Configuration
This course is designed for individuals responsible for setting up or managing a DIMETRA Express system. It covers the installation and configuration of the system, including additional sites and the use of the DIMETRA Express Network Manager application.
MCC 7500C Dispatch Console Workshop
Targeted at Control Room Managers, System Engineers, and Network Administrators, this course provides hands-on experience with the MCC 7500C Dispatch Console on a live DIMETRA X Core system. It includes installation, configuration, and troubleshooting of the console.
MCD 5000 Technical Workshop
This course is aimed at MCD 5000 Technicians and covers the installation, configuration, and maintenance of the MCD 5000 Deskset and Radio Gateway Unit. It includes practical lab activities and troubleshooting techniques.
DCX9000 for DIMETRA Express Workshop
Participants will learn to install, configure, and operate the DCX9000 system, integrating it with the DIMETRA system for effective communication and management of radio fleets.
MCC 7000 Series Consoles for K-Core
This course provides detailed training on the installation, configuration, and operation of MCC 7000 Series Dispatch Consoles, focusing on K-Core configurations.
MTS Base Stations Workshops
The MTS 2/MTS 4 and MTS 1 workshops cover the theoretical and practical aspects of configuring, maintaining, and troubleshooting MTS base stations within a DIMETRA system. These courses are intended for Field Engineers.
TETRA Subscriber End-User Operator Courses
These courses provide end-users with the necessary knowledge to operate their chosen subscriber devices effectively, including making calls and performing basic troubleshooting.
Key Information
All courses are designed with specific target audiences in mind, such as technicians, system administrators, and field engineers. Prerequisites vary, but many courses require basic knowledge of RF technology and IP fundamentals. For more information and registration, individuals are directed to the Motorola Solutions Learning Experience Platform.
Course Overview
This document provides a comprehensive overview of various technical training courses offered by Motorola Solutions in the Asia Pacific region. The courses are designed for professionals involved in configuring, deploying, and maintaining Motorola radio systems, including MOTOTRBO and APX series.
1. Radio Management 2.0 Configuration Mode
This self-paced course introduces Radio Management (RM) 2.0 Configuration Mode, focusing on installation, deployment, and navigation of RM Client views. It covers migration from template to configuration mode, backup and restore procedures, and user authorization.
Target Audience: Professionals managing MOTOTRBO radios and repeaters.
Objectives: Understand RM Configuration Mode, set up RM 2.0, and perform basic operations.
2. TETRA Subscriber Programming & Maintenance
This course provides practical knowledge for programming Motorola TETRA radios, covering software installation, codeplug editing, and troubleshooting.
Target Audience: Technical staff programming TETRA radios.
Objectives: Identify program features, use CPS Plus, and troubleshoot.
3. MOTOTRBO CPS 2.0 Programming
An introduction to MOTOTRBO Customer Programming Software (CPS) 2.0, focusing on installation and equipment programming.
Target Audience: Communication System Technicians and Radio Programmers.
Objectives: Explain CPS 2.0, complete read/write jobs, and update codeplug settings.
4. MOTOTRBO Radio Management 2.0 Workshop
This workshop provides hands-on practice with RM 2.0, including Wi-Fi programming and database management.
Target Audience: System Managers and Technicians.
Objectives: Deploy RM 2.0, use advanced features, and manage mass deployments.
5. APX Radio Management Workshop
Participants learn about the APX Radio Management Suite, focusing on installation, configuration, and operation in LAN and WAN environments.
Target Audience: Radio Technicians and System Managers.
Objectives: Describe APX operations, configure systems, and troubleshoot issues.
6. APX CPS Radio Programming & Template Building
This course covers programming and template building for the APX family of radios, including navigation of the CPS interface and programming parameters.
Target Audience: Radio Technicians and System Managers.
Objectives: Navigate CPS, build templates, and program radios using CPS features.
General InformationFor more information, contact the Asia Pacific Education Services Help Desk at
[email protected]. Course registration and prerequisites can be found at LEARNING.MOTOROLASOLUTIONS.COM.
APX™ Portable and Mobile Radios Training- Course Objectives: Participants will learn to distinguish features and specifications of APX™ radios, verify their operation through performance checks, and maintain and troubleshoot these radios.
- Requisite Knowledge: Completion of courses like NST021 and APX7001 or equivalent experience in radio communications.
- Target Audience: System managers and technical staff managing APX NEXT series radios.
MOTOTRBO™ System Training- Course Overview: Introduction to MOTOTRBO system theory, components, and design principles. Prepares participants for advanced courses on IP Site Connect and Capacity Plus systems.
- Target Audience: Professionals involved in selling, designing, configuring, deploying, or maintaining MOTOTRBO Digital Radio Systems.
- Course Objectives: Participants will categorize system components, explain MOTOTRBO technology, propose suitable topologies, and analyze data applications.
- Requisite Knowledge: Basic networking and radio knowledge, with optional courses like RDS0003 and RDS0004 recommended.
Capacity Max System Training- Course Overview: Self-study course on Capacity Max, covering DMR standards, system components, and topologies.
- Target Audience: Professionals responsible for MOTOTRBO radio systems.
- Course Objectives: Explain DMR, describe Capacity Max systems, and identify hardware/software requirements.
- Requisite Knowledge: Basic radio knowledge.
IP Site Connect & Capacity Plus Training- Course Overview: Covers the design and deployment of IP Site Connect and Capacity Plus systems, including fleetmapping and system design tools.
- Target Audience: Professionals designing and deploying MOTOTRBO radio systems.
- Course Objectives: Explain call processing, define system components, and configure systems using CPS 2.0.
- Requisite Knowledge: Basic radio knowledge and completion of introductory courses.
MOTOTRBO™ IP Site Connect & Capacity Plus Systems Workshop
Course Overview: This course provides an understanding of the MOTOTRBO™ IP Site Connect and Capacity Plus systems, including their capabilities, features, and system components. It is aimed at professionals involved in selling, designing, configuring, deploying, or maintaining these radio systems.
Course Objectives: Participants will learn to describe and explain the systems, identify components and topology, and differentiate service plans.
Requisite Knowledge: Completion of Basic Radio and MOTOTRBO™ System Introduction for Technicians courses.
Prerequisites: None.
TRBOnet Plus Workshop
Course Overview: This interactive course covers the installation and configuration of a TRBOnet Plus system, including control rooms and specifications.
Target Audience: System operations staff and field engineers.
Course Objectives: Participants will learn to describe functionalities, list system requirements, and configure various components.
Requisite Knowledge: DIMETRA™ System Overview or equivalent experience.
Prerequisites: None.
SmartPTT Plus Essentials & Deployment
Course Overview: This course details the benefits, architecture, and features of the SmartPTT system, including deployment requirements.
Target Audience: Technicians and engineers involved in design, deployment, and installation.
Course Objectives: Participants will learn about system functions, requirements, and configuration processes.
Requisite Knowledge: Understanding of IP Networking and VoIP protocols, and completion of specific courses.
Prerequisites: None.
ASTRO® 25 IV&D System Overview
Course Overview: This course provides knowledge of the ASTRO 25 system architecture, components, and features.
Target Audience: Professionals needing an understanding of the ASTRO®25 IV&D System.
Course Objectives: Participants will learn to describe system architecture, list features, and identify components.
Requisite Knowledge: None.
Prerequisites: None.
ASTRO® 25 IV&D Radio System Administrator Workshop
Course Overview: This workshop covers administrator functions for the ASTRO® 25 IV&D System, focusing on system management applications.
Target Audience: System Administrators and Technicians.
Course Objectives: Participants will learn about system planning, network management tools, and performance monitoring.
Requisite Knowledge: Completion of specific courses or equivalent experience.
Prerequisites: None.
ASTRO® 25 IV&D Secure Communications Workshop
Course Overview: This workshop covers planning, installation, and troubleshooting of Secure Communications within the ASTRO® 25 IV&D System.
Target Audience: System Technicians and Administrators.
Course Objectives: Participants will learn to implement Secure Communications, configure Key Management Facilities, and troubleshoot issues.
Requisite Knowledge: Completion of specific courses or equivalent experience.
Prerequisites: None.
Course Overview
This document provides an overview of various technical training courses offered by Motorola Solutions, focusing on the ASTRO® 25 IV&D systems and WAVE PTX solutions. Each course is designed for specific target audiences, including site technicians, system administrators, and customer administrators, and aims to equip participants with advanced troubleshooting skills, system configuration knowledge, and maintenance procedures.
ASTRO® 25 IV&D Repeater Site Workshop- Target Audience: GTR 8000 Site Technicians
- Objectives: Describe and troubleshoot the ASTRO® 25 IV&D Repeater Site with GTR 8000, configure network transport subsystems.
- Requisite Knowledge: Completion of courses like ACT101E, NST762, AST4104, and AST1038.
ASTRO® 25 IV&D System Core Workshop- Target Audience: ASTRO® 25 System Core Master Site Technicians
- Objectives: Understand system architecture, perform maintenance, and utilize troubleshooting tools.
- Requisite Knowledge: Similar courses as above.
ASTRO® 25 IV&D Conventional Core with Configuration Manager Workshop- Target Audience: Master Site Technicians, System Administrators
- Objectives: Install and configure system components, understand maintenance tools.
- Requisite Knowledge: Similar courses as above, plus AST3038.
ASTRO® 25 IV&D Conventional RF Site Workshop- Target Audience: Site Technicians
- Objectives: Install and configure conventional site components, understand maintenance tools.
- Requisite Knowledge: Similar courses as above.
ASTRO® 25 Systems Fleetmapping- Target Audience: Technical support staff involved in planning and mapping radio systems.
- Objectives: Discuss fleetmapping, configure radio users, and manage frequency band plans.
ASTRO® 25 IV&D IP Based Digital Simulcast Workshop- Target Audience: Simulcast Site Technicians
- Objectives: Understand and troubleshoot IP Simulcast subsystem components.
- Requisite Knowledge: Similar courses as above.
ASTRO® 25 IV&D Radio Authentication- Target Audience: Customer Administrators or Technicians
- Objectives: Describe and manage Radio Authentication processes and components.
- Requisite Knowledge: Radio System Administration or equivalent knowledge.
WAVE PTX Overview- Target Audience: Individuals interested in learning about WAVE PTX solutions.
- Objectives: Explain Push-to-Talk communication benefits, recognize WAVE PTX components.
WAVE PTX Admin Portal: End-User Training- Target Audience: Distributors, Partners, and Commercial Customers
- Objectives: Navigate the Admin Portal, manage subscriptions, and devices.
WAVE PTX R11.2 Mobile Application: End-User Training- Target Audience: WAVE PTX users
- Objectives: Use the mobile application for communication, initiate PTT calls, and use emergency features.
WAVE PTX User Provisioning Portal- Target Audience: Personnel managing end users on the WAVE platform.
- Objectives: Provision and manage subscribers, select feature packages.
Central Admin Tool (CAT) R10.0 & R11.2: End-User Training- Target Audience: Public Safety Administrators
- Objectives: Manage users, talkgroups, and interop connections using the Central Admin Tool.
Course Overview and Objectives
This document outlines various training courses offered by Motorola Solutions for the WAVE PTX platform and related technologies. Each course is designed to equip participants with specific skills and knowledge related to the management and operation of the WAVE PTX platform, including enterprise contact management, handset client usage, dispatch console features, system architecture, and interoperability with LMR networks.
WAVE PTX Enterprise Contacts & Group Management Portal
This course is aimed at personnel responsible for managing corporate contacts and groups on the WAVE PTX platform. Participants will learn to manage contacts, create talkgroups, user profiles, and assign features to subscribers. No prior knowledge is required.
WAVE PTX Handset Standard Mode
Targeted at end users and Tier-1 engineers, this course covers the activation and usage of the handset standard client on the WAVE PTX platform. Participants will learn to make calls, send messages, and utilize enterprise features.
WAVE PTX Handset PTT Radio Mode
This course provides insights into the handset PTT Radio client, focusing on features like emergency calling and public safety use cases. It is designed for end users and engineers responsible for troubleshooting.
WAVE PTX Dispatch Console & Features
Participants will learn to activate and use the Dispatch Console, manage fleet members, and utilize emergency features. This course is suitable for end users and engineers.
WAVE PTX System Overview & Architecture
A foundational course for engineering and technical support groups, covering the architecture and components of the WAVE PTX platform. Participants will gain an understanding of the system's major components and architecture.
WAVE Gateway System Overview & Architecture
This course focuses on the WAVE Gateway platform for Broadband to LMR interoperability. It is aimed at technical support groups and covers the platform's architecture and components.
Critical Connect (Gateway) Portal for Interoperability with WAVE System
Designed for personnel managing LMR network integration with broadband networks, this course covers configuration, management, and patch creation between networks.
Motorola Solutions Unified Recorder for End Users
This course teaches end users and engineers to manage the Unified Recorder solution, including accessing and editing recordings and managing incidents.
Motorola Solutions Unified Recorder for Administrators
Aimed at Tier-1 engineers, this course covers the configuration of the Unified Recorder Solution, including enabling recordings and managing user roles.
Motorola Video Security and Access Control
This section highlights Motorola's offerings in video security and access control, providing training for security professionals to stay updated with new technologies and best practices.
Contact Information
For more information or to register for courses, visit the Motorola Solutions Learning Portal or contact the Asia Pacific Education Services Help Desk.