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Motoman Customer Satisfaction

Motoman Customer Satisfaction
7Pages

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Motomans Customer Satisfaction Group is dedicated to delivering world-class customer support Җ directly in the Western Hemisphere and through our sister companies worldwide. Once an installation is complete, Motomans Customer Satisfaction Group maintains an ongoing relationship with each customer. A full line of support services is available to help maximize your system uptime and enhance your return on investment.The Customer Satisfaction Group consists of many teams to ensure that your support requirements are met, while providing the highest level of customer satisfaction. Aftermarket...

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IACET certified programs Over 8,500 sq. ft. dedicated to training Robots on tables for hands-on learning Application-specific training Highest robot-to-student ratio 92+ robots dedicated to training Virtual Robot Controller technology for remote training capability Custom training offered at MTEC or your facility Dedicated training professionals ensure consistent instruction > Irvine, California Detroit, Michigan Dayton, Ohio (HQ) So Paulo, Brazil Mississauga, Canada Aguascalientes, Mexico Monterrey, Mexico > Basic and Advanced Programming Maintenance INFORM Ladder (Concurrent I/O) ArcWorld...

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RebuildandRedeploy V a l u e P l u $ Installation and SetupOptimization ContinuousImprovement Increase throughputՕIncreaseindependenceReduce cycle time ՕReduce scrap $ MeasureՕInspect Analyze ՕControl u l MaintenancePrograms P e Regular PMsՕSystem auditsSafety audits u l V Value Plu$ Plan Off-line programming system for Motoman robots. Totally integrated calibration Motoman robots. Most comprehensive robot maintenance package available in the robot industry. system designed specifically for Provides superior path accuracy Expert maintenance package 3D simulation for robot jobs Clones robot...

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Whether you need technical assistance, to order parts, research needed spares, return equipment or have your robot parts repaired and returned, Motoman provides excellent support.Motoman is committed to your complete and total satisfaction.Our Customer Support Team ensures that your needs are responded to promptly and completely. Hotline calls distributed through our call center Experienced CSRs provide spare parts order assistance Over $8.0 M inventory of service parts Emergency spare parts shipped within 12 hours, typicallywithin 4 hours Spare part packages available to mitigate downtime...

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Single point of contact ֓One-call supportCentralized escalation and resolution processIncident tracking and reporting system > 24-hour hotlineMultimillion dollar parts inventoryRegional service teamsWorldwide support network > e n t e r o C f E x c e e l l e n c

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YASKAWA ELECTRIC AMERICA DETROIT REGIONAL CENTER YASKAWA MOTOMAN MONTREAL YASKAWA MOTOMANCANADA YASKAWA MOTOMAN MEXICOAGUASCALIENTES > YASKAWAELECTRICCORPORATIONKITAKYUSHU,JAPAN LOS ANGELES REGIONALCENTER TROY,OHIO MOTOMAN ROBOTICA DO BRASIL YASKAWA MOTOMAN MEXICOMONTERREY >

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Motoman Customer Satisfaction 7Pages

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Motoman Customer Satisfaction
7Pages