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Warranty & Liability

Warranty & Liability

Warranty & Liability

Product catalog summary
Warranty Coverage
MobileDemand provides a one-year warranty for the xCase for Surface, covering defects in material and workmanship. This warranty is valid only for the original purchaser and does not extend to subsequent buyers. During the warranty period, MobileDemand will repair or replace defective parts at no charge, using parts of similar quality. However, this warranty does not cover normal wear and tear, misuse, negligence, or acts of nature. The original buyer is responsible for all shipping costs related to warranty service.

Warranty Service
All warranty services must be conducted by an authorized MobileDemand technician. Any unauthorized service will void the warranty. To initiate a warranty claim, a service RMA must be submitted via the MobileDemand website.

Liability Limitations
MobileDemand limits its liability to the amount paid for the product. It is not liable for indirect, incidental, or consequential damages, including property damage, loss of product value, or loss of business. MobileDemand is also not responsible for damage to consumer electronics or loss of data contained within devices used with the product. Some jurisdictions may not allow these limitations, so they may not apply to all purchasers.

Legal Actions
No legal action related to this agreement can be initiated more than one year after the cause of action arises.
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Catalog excerpts

Warranty & Liability-1

Deigned for ■■ Microsoft Surface Warranty MobileDemand warrants the xCase for Surface product (the "Product") to be free of all defects in material and workmanship for 1 year from original date of purchase from MobileDemand (the "Warranty"). This Warranty extends only to the original buyer; not to any successive buyers. During this Warranty period, MobileDemand will repair or replace, free of charge, using like quality parts at its discretion, any Product part proving to be defective in material or workmanship. This Warranty does not cover normal wear and tear or defects caused by abuse, mishandling beyond its intended purpose, negligence by the Customer, or by any acts of nature. All expenses related to replacing or repairing a defective part under this Warranty shall be assumed by MobileDemand, except that the original buyer shall be solely liable for all related shipping costs (both ways) and shall accept all risk of loss, damage or misplacement of any Product in shipment. All Warranty service must be performed by an authorized MobileDemand technician. Any service performed on the Product by a non-authorized MobileDemand technician will void this Warranty in its entirety. If the Product under this Warranty needs replacing or repairing, a service RMA is required. Please visit the MobileDemand website to submit the RMA. Innovation everywhere. Productivity anywhere.

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Warranty & Liability-2

Limited Liability As to any claim of whatever nature asserted against MobileDemand that relates to the product(s) you purchased from MobileDemand, your exclusive and sole remedy is expressly limited to the following: In no event shall MobileDemand, its officers, directors, shareholders or employees (collectively, “MobileDemand”), its partners or its suppliers shall be liable to you or any third party for any indirect, incidental, consequential, punitive, special or consequential damages arising out of the use of the product, including, without limitation, property damage, loss of value of the...

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*Prices are pre-tax. They exclude delivery charges and customs duties and do not include additional charges for installation or activation options. Prices are indicative only and may vary by country, with changes to the cost of raw materials and exchange rates.