Best practice Minebea Intec responded quickly to customer requirements with X-ray solution When HCP Health Care Products Ltd. needed a foreign object detection solution quickly, it was the speedy response of the Minebea Intec Sales team combined with the availability of a Dylight X-ray machine that led Minebea Intec to be its supplier of choice. Key facts Customer benefits HCP produces sweeteners in tubs which have a 90 mm diameter and are 100 mm high. They are sealed with a screw top but also have a metal foil lid. Due to the nature of the packaging, the team at HCP knew they would not be able to detect the full range of metals, including stainless steel. The X-ray inspection system needed to be placed as a critical control point. The key factors at the time were the lead times and whether the system could be commissioned on site within a very short period of time. Rob Barker, Factory Manager at HCP states: “The most important thing about a machine like this is you can for the best part ignore it and just know it’s there doing a job well. Since the machine has been in, it’s not missed a beat. We have been immensely pleased with the reliability and performance.” Products X-ray inspection system Dylight Customer HCP Health Care Products Ltd., The Sweetener Company, was established over 25 years ago and is now the largest sweetener tablet producer in the UK. The company manufactures sweetener tablets and sweetener products for large brands and supermarkets in the UK and internation

Project goal and implementation HCP was asked by its customer to find an X-ray solution to overcome the packaging challenge which it had at the PPMA show in 2017. Among a number of other potential suppliers, it came across Minebea Intec. Derby to discuss the application and solution. HCP had already notified HSE (Health and Safety Executive in UK) that they would be using X-ray systems soon. Andrew quickly responded to Bob’s query and invited him to the Minebea Intec showroom in Birmingham to see the Due to the nature of its packaging containing a screw top and available equipment in a test situation....