Guava Flow Cytometers
8Pages

guava easyCyte™ Flow Cytometers Instrument service and application support

Maintain your instrument’s great performance. The guava easyCyte™ flow cytometers are cost-effective, benchtop systems enabling multiparameter detection with minimal effort, and are designed for on-demand use in the laboratory environment. Maintain the longevity of your instrument through regularly scheduled maintenance and choose from a variety of service programs to ensure optimal value from your instrument purchase.

Instrument service plans To help you get the most out of your guava easyCyte flow cytometry system, our worldwide service organization offers you a variety of service plans to suit your individual support needs. TM As part of Merck Millipore’s complete flow cytometry solution, our service agreements are structured, yet flexible enough for you to select the level of hardware, application and software support you prefer. Please contact our sales representatives regarding our comprehensive range of service and support agreements. Advantages of maintaining a service plan: • Best-in-class...

Installation Qualification and Operation Qualification (IQ/OQ) Our qualification services verify that your instrument is working according to manufacturer’s specifications. This will give you added peace of mind that your instrument is producing high quality data. For added flexibility, we have two options for IQ/OQ testing: either an Merck Millipore field service engineer can come out to your site to perform the testing, or you can purchase the protocol and run the test yourself. Product Description Service Part Number IQ/OQ guava easyCyte™ Single Loader System, customer performed IQ/OQ...

Instrument technical support In addition to service support, our worldwide technical support team can help you any time by email or telephone. Their combined expertise in our products enables them to answer questions beyond hardware and software, to help address any cellular analysis challenges you face. If your concern cannot be addressed by our technical support team on the telephone, simply give us your service plan number and we will schedule a visit from a service engineer or applications specialist. The instrument user guides provide comprehensive information on how to operate your...

Ordering information Service plans for guava easyCyte™ HT Systems Service Total Plans Catalogue No. guava easyCyte™ 5HT Service Total 1 year plan, at time of purchase 0500-4300 guava easyCyte™ 5HT Service Total 1 year plan, after purchase 0500-4305 guava easyCyte™ 5HT Service Total 2 year plan 0500-4310 guava easyCyte™ 6HT/2L Service Total 1 year plan, at time of purchase 0500-4330 guava easyCyte™ 6HT/2L Service Total 1 year plan, after purchase 0500-4335 guava easyCyte™ 6HT/2L Service Total 2 year plan 0500-4340 guava easyCyte™ 8HT Service Total 1 year plan, at time of purchase 0500-2870...

Service plans for guava easyCyte™ Single Sample Loader Systems Service Total Plans guava easyCyte™ 5 Service Total 1 year plan, at time of purchase guava easyCyte™ 5 Service Total 1 year plan, after purchase guava easyCyte™ 5 Service Total 2 year plan guava easyCyte™ 6-2L Service Total 1 year plan, at time of purchase guava easyCyte™ 6-2L Service Total 1 year plan, after purchase guava easyCyte™ 6-2L Service Total 2 year plan guava easyCyte™ 8 Service Total 1 year plan, at time of purchase guava easyCyte™ 8 Service Total 1 year plan, after purchase guava easyCyte™ 8 Service Total 2 year...

To place an order or receive technical assistance In Europe, please call Customer Service: France: 0825 045 645 Germany: 069 86798021 Italy: 848 845 645 Spain: 901 516 645 Option 1 Switzerland: 0848 645 645 United Kingdom: 0870 900 4645 For other countries across Europe, please call: +44 (0) 115 943 0840 Or visit: www.merckmillipore.com/offices For Technical Service visit: www.merckmillipore.com/techservice www.merckmillipore.com FlowCellect, guava, Merck Millipore and the M logo are registered trademarks and guava easyCyte, GuavaSoft and InCyte are trademarks of Merck KGaA, Darmstadt,...