*mydirectindustry

OUR VALUES

Product catalog summary

Overview
Our organization, with a century-long history, is committed to economic prosperity, professional growth, and personal development. We aim to evolve with the times, creating value for employees and stakeholders through our core values.

Core Values

Customer Success Orientation: We prioritize building long-term relationships with customers through open and constructive dialogue. We take responsibility for our actions, anticipate customer needs, and seek feedback to enhance our services.
Passion and Courage: We embrace new challenges and changes to drive improvement and professional passion. We encourage the sharing of diverse ideas and viewpoints.
Continuous Improvement: We measure process performance to eliminate waste, adhere to standards, and focus on learning from errors rather than assigning blame.
Focus on People: We prioritize well-being, health, and safety, use delegation for mutual development, and value contributions from all individuals.
Group Spirit: We share goals across departments, work as a team, and value diversity to strengthen the group.

Conclusion
Our values are the foundation for the sustainable development of our group, guiding us in creating lasting relationships and fostering a transparent and honest environment.

Catalog excerpts

LOOK BEYOND

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We are a century old business enterprise, a source of economic prosperity, professional growth and personal development for thousands of individuals. We are a reliable Partner, developing innovative solutions for our customers. We want our Group to evolve with the times and create value for all those involved, whether they are Group employees or stakeholders. To achieve this, we present and actively promote the fundamental Values in which we believe Customer success orientation We build long-term relationships with our customers based on an open, consistent and constructive dialogue We are responsible...

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• We measure the performance of all our processes to track any form of waste • We work conscientiously and methodically, we strictly abide by all standards and consistently pursue their improvement • We don't conceal errors, we don't focus on seeking out the culprits, but rather the causes and learning opportunities they bring • We take care of our well-being and occupational health and safety • We use delegation as a mutual development tool and encourage widespread listening and feedback • We recognise and value the merits and contributions of all concerned • We nurture our professional expertise...

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LOOK BEYOND LUCCHINIrs

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