ent nagem lity Ma rovement ua imp m of Q Syste Continuous Has a plan been identif ied to verify the EFFECTIVNE of ALL corre SS ctive actions? Uphold commitments Drive achievement of performance goals been identif ied to STANDA RDIZE and take all lessons learned acro ss products , processes, plants functional ar , eas, etc.? PROGRESS Involve suppliers Is the proble m Has st CLEAR & AC atement IRREVERSIB LE CURATE? CORRECTI VE Has the SY ACTIONS STEM causes been IC root been implen ted for identified for all legs? ALL root causes? Involve all employees - Basics - TOP 5 - Delta groups Handle all problems pro-actively and learn from sharing experiences LEROY-SOMER QUALITY POLICY Process Approach & Continuous Improvement

LEROY-SOMER QUALITY POLICY Guarantee customer satisfaction > Improve economic performance > Ensure employee satisfaction ➊ Manage performance goals shared goals - Measure the performances - Analyse the deviations - Commit to all actions and monitor the results > Strengthen the preferred supplier list > Specify requirements clearly > Qualify the processes and approve initial samples > Measure and manage performance > Adopt a responsible attitude when faced with a problem > Be pro-active > Use ULP, 8D and DELTA group quality tools to resolve problems > Learn from past experience to improve future...