Leistritz After Sales Service
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AFTER SALES SERVICE Extruders and extrusion lines

LEISTRITZ SUPPORT The Leistritz twin screw extruders are among the top machines in the world in the plastics and pharmaceuticals market. They satisfy the highest production and quality requirements every day. In order to stand up to tough competition, they must operate in an efficient and economical manner. This requires a reliable technology, perfectly harmonized work processes and last but not least, qualified and trained personnel. With Leistritz’ all-round service, you can be sure that your machine always „keeps on running”. We accompany you during your plant’s complete lifecycle:...

EXTRUSION ACADEMY CUSTOMER TRAININGS Knowledge – an indispensable success factor Bring your employees up to speed Training makes perfect! We have made it our task to pass on our extensive knowledge of all aspects of extrusion and process engineering to our customers. The various training modules, which build up on each other, offer profound know-how for operating extruders and lines at optimum throughputs and quality. How do you best utilize the potential of your extruder? How do you detect irregularities and how do you fix them? Get to know your plant and the process – with the support of...

PLANT COMMISSIONING SPARE SPARTS DELIVERY Professional support State-of-the-art, high-throughput extruders require a competent operation in order to realize best results. The twin screw extruders from Leistritz are commissioned on the customer’s premises. Our service engineers assist the customers during the first production run to guarantee a smooth and safe start. The plant operator and operating personnel are given an extensive introduction in handling the extruder. This is an integral part of our commissioning service. “Made in Germany” is brought to life at Leistritz, because the heart...

MAINTENANCE CONCEPT PREFERRED PROFESSIONAL PREVENTIVE MAINTENANCE Keep on the safe side We all know that prevention is better than cure! This applies not just for many areas of daily life, but also for machines. Wear and tear are a natural phenomenon when they are in daily use. A lot of time and money can be saved through regular maintenance* and wear protection measures. Leistritz offers various, individually configurable maintenance concepts (CheckUp BASIC, CheckUp PROFESSIONAL) to help guarantee a long machine life and reduce downtimes. CHECKUP BASIC CHECKUP PROFESSIONAL PREFERRED...

smartGlasses Relevant information at the right time, place and in the right situation – this is made possible by the use of smartGlasses. Do you want to solve a problem on your extruder quickly and cost-effectively? Simply put on the smartGlasses, connect with our service team and you will get the support you need. And this is how it works: By means of these special data glasses and an intelligent software application you as a customer are given the opportunity to communicate very easily and bidirectionally with the Leistritz service team. The glasses comprise a camera and microphone for...

Control unit modernization The availability of your Leistritz twin screw extruder is highly dependent on the reliability of the control unit. However, the older the control unit is, the more difficult and costly it becomes to procure the necessary spare parts. In the worst case, this can result in long downtimes. With our customized modernization concept, we will bring your old control unit back up to date and thus secure your production. CUSTOMER BENEFITS: ↗ increased system availability ↗ quick support via remote maintenance ↗ lower maintenance costs ↗ fast availability of spare parts...

LAB TESTS Materials in practical tests The Leistritz process laboratories in Nuremberg, Somerville (USA) and Taijang (China) are a key factor in the company‘s success story. This is where materials and formulations can really be put through their paces. Nuremberg and Somerville also have process laboratories for tests in the pharmaceutical sector. Even if they are only involved in the development of processes or the production of samples, customers profit not only from the long-standing know-how of our engineers and technicians, but also from the flexibility of our machines. The extrusion...

EXTRUSION TECHNOLOGY Available for you all over the world Leistritz Advanced Technologies Corp., Somerville, NJ Headquarters Leistritz Extrusionstechnik GmbH, Nuremberg Leistritz Machinery (Taicang) Co., Ltd., Taicang Leistritz Italia Estrusione, Castellanza Leistritz France Extrusion, Ceyzeriat ↗↗ Leistritz Extrusionstechnik GmbH | Markgrafenstrasse 36-39 | 90459 Nuremberg | Germany T +49 911 4306-0 | F +49 911 4306-400 | extruder@leistritz.com