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Laser Tracker Service and Support

Laser Tracker Service and Support

Laser Tracker Service and Support

Product catalog summary
Introduction
This brochure outlines the service and support offerings for laser trackers by Hexagon Metrology, emphasizing the importance of maintaining high-quality performance through dedicated service.

Service Offerings
  • Annual Agreements: Warranty extensions are available post-factory warranty, with options for Silver and Gold packages that include preventative maintenance, recertification, and technical support.
  • Gold Service Package: Comprehensive annual service including all repairs, maintenance, recertification, firmware updates, and system status reports.
  • Silver Service Package: Includes standard maintenance, recertification, firmware updates, and system status reports.
  • Single Fixed Price Maintenance Programs: For businesses not prioritizing annual contracts, single maintenance and recertification services are available.

Maintenance and Recertification
Maintenance includes cleaning, adjustments, and firmware upgrades, while performance analysis covers diagnostics and accuracy checks. Full compensation and recertification to traceable standards are provided.

On-Site Services
Maintenance and recertification can be conducted on-site, offering convenience and reduced logistics.

Training and Customer Seminars
Leica Geosystems offers product training, application-focused training, and customer seminars to enhance operator knowledge and system performance.

Customer Care Values
Benefits include reduced downtime, risk minimization, extended system life, and cost-effective solutions.

Investment in Service Infrastructure
Hexagon Metrology invests in state-of-the-art technology and continuous technical training to ensure high product performance and reliability.

Conclusion
Hexagon Metrology provides comprehensive service and support to ensure optimal performance and reliability of laser trackers, supporting various industrial sectors globally.
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Catalog excerpts

Laser Tracker Service and Support-1

PRODUCT BROCHURE laser tracker Service and Support Keeping Top Quality Products in Top Quality Shape

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Laser Tracker Service and Support-2

HEXAGON METROLOGY Laser Tracker Service Products Purchasing laser trackers is just the beginning of our partnership. Ensuring your investment is maintained to continuously perform to the highest standard is the job of our dedicated worldwide service and support team. Our country-based infrastructure is able to offer a range of Standard Service Products (SSPs) or single service packages to suit both your budgetary needs and service demand. In addition, we are on stand-by to offer repair services should our help be required throughout the lifecycle of the product. LASER TRACKER service and support...

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Laser Tracker Service and Support-3

SINGLE REPAIR SERVICES SINGLE FIXED PRICE MAINTENANCE PROGRAMS CERTIFICATION AT YOUR PLACE Annual service contracts are not a priority for your On-the-spot Services for maintenance and re- business? No problem, we can offer you single • Controller cleaning, adjustment and signal checks certification. We can also offer repair services on site depending on your local measure- Whether your equipment is sent to • Filter replacement ment area conditions. Maintenance tasks are us for Service or is being repaired restricted outside of our fully equipped local on-site, it always profits from our service...

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Laser Tracker Service and Support-4

TRAININGS & CUSTOMER SEMINARS We speak the language of your needs The Leica Geosystems philosophy is to use the shortest possible path from training to field. Leica Geosystems, by working in close cooperation with local application engineers and high professional Support specialists offer you training and customer seminars customized to your needs. Using Leica Geosystems Metrology Products An important factor for the use, function and availability of any measuring system is the knowledge and experience of the operator. Leica Geosystems offers a wide range of training and seminars for beginners...

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Laser Tracker Service and Support-5

customer care Values Our Service and Support concept allows you to allocate maintenance resources according to your production needs. Choosing us to care for the technical needs of your product will give you peace of mind, enable you to schedule equipment availability and permit you to budget your costs thus leaving you to get on with what you are good at – running your business! Our “worry free” concept of Service & Support has established a benchmark standard in the industry. At Leica Geosystems, we not only manufacture the world’s most advanced Portable CMM products, we also provide world-class...

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Laser Tracker Service and Support-6

LASER TRACKER Customer Care OUR INVESTMENT IN SERVICE INFRASTRUCTURE Up-to-date technical knowledge Outstanding product care We live in a world of continuous technical innovation so Our worldwide local Service centers continuously invest High technology needs outstanding product care. you would expect us to ensure that our technicians are in highly specialized tools built by the factory to provide A range of our specifically designed Service products are constantly updated with new product technical knowl- state of the art service. This brings the highest continu- available from all our worldwide...

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Laser Tracker Service and Support-8

Hexagon Metrology offers a comprehensive range of products and services for all industrial metrology applications in sectors such as automotive, aerospace, energy and medical. We support our customers with actionable measurement information along the complete life cycle of a product – from development and design to production, assembly and final inspection. With more than 20 production facilities and 70 Precision Centers for service and demonstrations, and a network of over 100 distribution partners on five continents, we empower our customers to fully control their manufacturing processes, enhancing...

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*Prices are pre-tax. They exclude delivery charges and customs duties and do not include additional charges for installation or activation options. Prices are indicative only and may vary by country, with changes to the cost of raw materials and exchange rates.