Laserline Services
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Laserline Services Idea & application laboratory Training & installation Customer service & spare parts

From the Initial Idea to Operation in Series Production Laserline is at your side from the start. To determine the fitting laser configuration and process parameters your application idea will be tested in our application laboratory for suitability in production. The practical training of your employees and a professional installation of the laser solution ensure a smooth and efficient operation. Tailored service packages provide an availability of up to 99.5 percent.

Idea & Application Laboratory Training & Installation We accompany our customers with first feasibility studies in our application laboratory, advise in terms of laser system design and selection of suitable beam sources for a special task. We support your application until its final start in product serial production. We plan the laser integration and introduce to the operation of the laser system. Application- and devicespecific training ensures a successful and optimized production start. Customer Service & Spare Parts We are available for you 24/7. Via hotline, teleservice or directly...

Idea & Application Laboratory In the application laboratory, we jointly plan your laser production process. Here, various material processing applications are realized under production-like conditions. A team of highly qualified and experienced application engineers will take care of the first feasibility studies and advise you on that basis in terms of laser system design and selection of suitable beam sources. Besides applications like welding, brazing and coating, there are also heat treatments as well as additive manufacturing applications possible. By this, production-like application...

Laserline training sessions are realized on all continents and are always conducted by proven experts. To guarantee a smooth operation of the lasers, we offer our customers technical support for installation and commissioning. Our experts advise and accompany you with laser integration on site and introduce your staff to the operation of the laser systems. Tailored training program With our experienced trainer team, you will receive the needs-oriented know-how for a secure operation and handling of those lasers. Our comprehensive training programs are aimed at plant operators, maintenance...

Customer Service & Spare Parts Laserline will be the competent partner at your side all over the world. With comprehensive services, we ensure permanent operational readiness for all our customers’ lasers – with up to 99.5 percent availability. Customer service and local support In every Laserline subsidiary, there is a hotline in the respective national language at your disposal. Furthermore, at the company headquarters in MülheimKärlich close to Koblenz, Germany, there is an expert team with more than 10 laser experts at your disposal around the clock (24/7) who can advise you in German...

Spare parts Service and maintenance agreements To be able to offer our customers optimal support when using laser components, we set up regional service storages at altogether six locations worldwide. There, we permanently keep all relevant spare parts for our laser systems. Regular maintenance measures extend the lifetime of your laser system and reduce fault-based shutdown times to a minimum. When regularly maintained, Laserline’s diode lasers have been proven to reach an availability of 99.5 percent. Upgrades and technical refurbishment Because of the modular design of the diode laser,...

Laserline GmbH Hotline +49 2630964 2000 | service@laserline.com Fraunhofer StraOe | 56218 Mulheim-Karlich, Germany Laserline Inc. 1800 Wyatt Drive, Suite 9 | Santa Clara, CA 95054, USA Hotline +1 844 441 3691 | Tel. +1 408 834 4660 service-usa@laserline-inc.com 46025 Port Street | Plymouth, 48170, USA Hotline +1 844 441 3691 | Tel. +1 248 826 5041 service-usa@laserline-inc.com Laserline Do Brasil Condominio Domo Business | Rua Jose Versolato, 111 | Sala 2127 - Torre B Centro - Sao Bernardo do Campo | SP - Brazil Hotline +55 11 2355 1185 | Tel. +55 11 2355...