SERVICE OVERVIEW BROCHURE
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SERVICE OVERVIEW BROCHURE

A RANGE OF RESPONSIB Purchasing the product is just the beginning. We support our customers worldwide by providing you with an extensive range of services that go beyond just purchasing our equipment. Regardless of what your needs are – from commissioning via delivery of spare parts through maintenance – a professional team nearby will deal with your question or problem in a quick and simple manner. Just get in touch with us! Maintenance: We check up in good time to ensure your production facilities function long-term. Repair or Replacement: Does something not work? We repair or replace it!...

Modification and Modernization: Always up to date! Spare Parts: We deliver fast – your equipment is operational again within the shortest space of time.

ON-SITE SERVICE As a company with international operations that prefers to provide our customers with local support worldwide, we maintain a network of service points around the globe. Our experienced and qualified service engineers visit your premises, where they install, repair and replace equipment and components. This ensures that your production facilities operate smoothly.

Our engineers set off straightaway to reach your premises Always the right spare part Introduction to the new microcomputer control system NO MATTER WHERE – WE COME TO YOU! We deal with your needs and concerns directly on site at your premises: whether it involves commissioning, maintenance or repairs – we are at your service. Once you have bought your Brabender equipment or system, our professional engineers help you to commission it. This enables new machinery to be integrated reliably and troublefree into your production facilities. We also train your staff on the professional handling...

SPARE PARTS AND MAINTENANCE Should you ever require spare parts for your Brabender equipment, we keep a wide range of these components in stock at our worldwide service points. We can therefore ship many of these parts to you straightaway. Outages are therefore reduced to a minimum. Do you require a specific spare part? If you have any questions or require a detailed quotation, please contact one of our international service hotlines: Brabender Technologie GmbH & Co. KG, Duisburg, Germany, Tel. +49 (0) 203 9984-172, Fax +49 (0) 203 9984-166, nmarek@brabender-technologie.com Brabender...

Load cells ready to be used Electronic components in stock Twin concave screws Screw tubes in the spare parts warehouse NO MATTER IF LARGE OR SMALL: WE ARE ALREADY ON OUR WAY Thanks to the use of premium materials and precision workmanship, all Brabender equipment and components have long service lives. Nevertheless it may sometimes be necessary to replace a particular component. In such cases we recommend you to use genuine Brabender spare parts only. We have plenty of stock in our worldwide warehouses and can ship them to you in no time at all if required. We would be delighted to provide...

And in the event that one of your feeder components wears out or is damaged in some way, we are of course at your disposal: we will handle the repair or replacement of the component affected promptly.

Repairing a weigh-belt feeder Spiral screws NOT POSSIBLE? NOT AN OPTION! Should one of your feeder components be faulty, our Repair service is at your disposal. We will repair the component within three weeks, and even within two or three working days upon request, if urgent. If necessary one of our service engineers will provide prompt assistance on site. To keep downtimes as short as possible, Brabender Technologie also offers a replacement service for various load cells, Congrav® microcomputer controls and speed controllers. What’s also practical is our screw manufacturing service: if...

Technical progress is a benefit. Brabender Technologie helps you to manage modernizations or modifications as efficiently as possible, to ensure your production facilities are always state-ofthe-art.

Modifying a weighing platform FROM UPDATE TO RETROFIT We are continuously enhancing our control systems. Updates therefore make good sense to ensure that you always have the best software at your disposal. However sometimes a modernization needs to be more thorough – for instance if a new feature is a good fit with your production facilities. A change in your production processes or the raw materials you use could also be a good reason for a modification. We then provide you with a retrofit service, for example when switching from old direct current to three-phase systems. Load cells are...

TECHNOLOGIE international Brabender Technologle GmbH & Co. KG Kulturstrasse 55-73 47055 Duisburg, Germany Tel. +49 203 9984-0 Fax +49 203 9984-155 emall@brabender-technologle.com www.brabender-technologle.com north America Brabender Technologle Inc. 6500 Kestrel Road, Mlsslssauga Ontarlo L5T 1Z6, Canada Tel. 1-905-670-2933 Fax 1-905-670-2557 sales@brabendertl.com www.brabendertl.com pr china Brabender Technology (Beljlng) Co., Ltd. 3rd F, B Sectlon, No. 3 Workshop, 2nd Project of Guangllan Industrlal Park, No. 2 Kechuang East 5th Rd., Opto-Mechatronlcs Industrlal Park Tongzhou, Beljlng...