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Komax Services

Komax Services
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BENEFIT FROM OUR OUTSTANDING GLOBAL SERVICE NETWORK Globally but locally With our unique service network, we are always easy to reach and support you with all our know-how and passion. Our Komax Care service contracts guarantee that your machinery is always perfectly maintained and ready to deliver the maximum output and quality. Facts and figures about Komax Services – ver 75 service stations in 51 countries on 6 continents O – ver 500 service and sales staff

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PERFECT SERVICE FOR BEST PERFORMANCE IN THE LONG RUN KOMAX sets new standards on the market Our numerous services are optimally − achines and testing systems that are alM aligned to the needs of our customers and ways state of the art work more productively offer them effective added value. and have a longer service life. − e consult you to have exactly the right W product for any job. − ou can rely on us to train your employees Y perfectly to achieve high quality and best performance with Komax machines. − e take responsibility that your producW tion equipment is correctly installed, set...

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KOMAX CARE SERVICE CONTRACTS Komax Care Basic – Local Helpdesk – Standard warranty 1 year – Access to Komax Direct – High parts availability − e ensure high efficiency, availability and perfect quality throughout the entire machine service lifecycle. W − ur contracts are individually tailored to customer needs with a very attractive price/performance ratio. O − et Komax do the maintenance work for you. You can concentrate on your core business. L − est service from the market leader safeguards your investment and ensures longevity. B Komax Care Remote Komax Care Maintain Komax Care Optimize...

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OUR SERVICE PROMISE – YOU CAN TAKE OUR WORD FOR IT Performance: Increase overall performance by up to 20% Consistently high quality for years Our service specialists use technical and market expe- Only a regularly maintained machine can deliver high rience to boost your productivity by up to 20 %, raise quality and productivity over the long term. With your return on investment and improve the availability Komax Care service contracts, we take on this re- and service lives of your machines and test systems. sponsibility for you. We ensure that your machines meet your requirements....

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MAINTENANCE SERVICES Our Maintence program is designed to perfectly support you in the daily mainte- nance of your machines. Of course we check and maintain the equipment, we – Komax Direct also analyze the production process on re- – Production analysis quest and regularly check the accuracy of your measuring tools. All relevant information is always available on our Komax Direct Webportal. Komax will also help to move a machine to another location. REPAIR + PARTS SERVICES Whenever there is a problem, our service Our Repair + Parts Services team will be immediately at your disposal. –...

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CERTIFIED TRAININGS Upgrade your equipment to the latest Good training plays a key role in ensuring Academy. The courses provide in-depth Our Certified Trainings offerings standard to work more efficiently and that your employees achieve high efficiency training for professionals with the skill levels – Komax On.Line Training achieve higher and more consistent quali- and quality with Komax products. And “Basic,” “Advanced,” “Specialist” and – Komax On.Site Training – Komax On.Class Training ty. To upgrade and retrofit your wire pro- that’s exactly what you can achieve with cessing machines...

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VALUE PACKAGES INDIVIDUAL AND ALL INCLUSIVE All-in-one package Komax offers not only machines and Our packages are individually designed ser- software, but much more - comprehensive vice packages that are precisely tailored to solution concepts. Our Value Packages the business model and wishes of our cus- include service contracts, but also com- tomers. Packages are not only practical be- plementary services such as training and cause they cover a wide range of invest- much more. With this comprehensive ment requirements. They also mean cost approach, we offer a convenient solution...

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Komax – leading the ﬁeld now and in the future As a pioneer and market leader in automated wire processing, Komax provides its customers with innovative solutions. Komax manufactures series and customer-speciﬁc machinery, catering to every degree of automation and customization. Its range of quality tools, test systems, and intelligent software and networking solutions complete the portfolio, and ensure safe, ﬂexible, and efﬁcient production. Komax is a globally active Swiss company with highly qualiﬁed employees and development and production facilities on several continents. It provides...

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