Aftermarket Services

Aftermarket Services

Aftermarket Services

Product catalog summary
Overview: KMT Waterjet Systems provides comprehensive support and services for waterjet cutting equipment globally, regardless of the original equipment supplier. Their services include 24/7 customer support, rapid on-site assistance, and a wide availability of spare parts.
24/7 Customer Service: KMT offers a 24-hour service hotline to address technical questions promptly, minimizing downtime. Their service engineers are strategically located to provide quick on-site support.
Spare Parts Availability: A central warehouse in Bad Nauheim, Germany, ensures a large stock of spare and wear parts. Satellite offices also maintain frequently used items to meet customer needs efficiently.
Multilingual Support: KMT's international team can provide assistance in various languages, enhancing customer communication and service quality.
Spare Parts Catalog: The PARTSLINE Anywhere online catalog allows customers to identify and order original spare parts easily from anywhere in the world.
Global Service Network: KMT maintains a network of specialized employees offering extensive experience and high-quality service. They provide training courses in multiple languages to optimize equipment use and maintenance.
Service Vans: Engineers are equipped with fully stocked service vans, enabling them to handle a wide range of repair and maintenance tasks efficiently.
Fixed Price Maintenance: KMT offers fixed-price service packages for common maintenance and repair jobs, aiding in cost planning and ensuring production safety.
Proactive Maintenance: The KMT Genuine Service Maintenance Program emphasizes regular inspections and proactive maintenance to enhance equipment performance and efficiency.
Extended Warranty: KMT provides clear guidelines for warranty cases and offers options to extend warranty periods for high-pressure pump components.
Contact Information: KMT has regional offices across Europe, the Middle East, and Asia, ensuring localized support and service availability.
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Catalog excerpts

Aftermarket Services-1

THE HEART OF WATERJET CUTTING

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Aftermarket Services-2

Support Around The Globe KMT Waterjet Systems assists its customers all over the world with competent advice, support and services in all matters concerning waterjet cutting – no matter if you purchased your equipment from us or from one of our trusted partners. We are always there for you with 24/7 customer service! Within reach at any time Experience from our own ranks Our 24 Hour Service Hotline guarantees that one of our service employees is there for you around the clock and at any day of the year. Therefore, you can save time by discussing technical questions quickly over the phone. KMT...

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Aftermarket Services-3

Intensified Customer Service We are always thinking about ways to optimize our customer service. Resulting from this approach, we intensified our efforts and offer various new services to facilitate your life as our customer. We accompany you through the complete lifetime of your high pressure equipment and make sure that you always get the best out of our products. Proactive maintenance Our European headquarters in Bad Nauheim, Germany, has a service facility with highly trained and experienced engineers. We regularly run group and individual training courses in multiple languages for customers...

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Aftermarket Services-4

GLOBAL SERVICE AROUND THE CORNER KMT Headquarters EMEA Germany (Bad Nauheim) KMT GmbH Phone: +49-6032-997-0 KMT Regional Offices EMEA Office Spain (Madrid) KMT Waterjet Systems S.L. Phone: +34-91-510 37 98 Office Germany (Bad Nauheim) KMT GmbH Phone: +49-6032-997-150 Office Russia (Moscow) KMT Waterjet LLC Phone: +7-495-665 02 52 Office France (Lissieu) KMT Waterjet France SARL Phone: +33-4-78 22 69 45 Office UK (Birmingham) KMT Waterjet Systems Phone: +44-1384-408 892 Office U.A.E. (Dubai) KMT Waterjet Systems Phone: +971-4-701 79 66 Office Italy (Milan) KMT Italia SRL Phone: +39-02-642 21 801...

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*Prices are pre-tax. They exclude delivery charges and customs duties and do not include additional charges for installation or activation options. Prices are indicative only and may vary by country, with changes to the cost of raw materials and exchange rates.