KeysightCare
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Catalog excerpts

KeysightCare - 2

ACCELERATE THE WIN. Technology continues to grow in complexity and that means small issues can escalate into big problems rather quickly. That’s where KeysightCare comes in. It helps remove the obstacles to your success by providing dedicated technical service and support, highly skilled experts, and committed turnaround times. Activate KeysightCare to solve problems and accelerate the win. Accelerate your development When small problems pile up and workflows break down, it can throw your plans in doubt. Stay ahead of the curve: KeysightCare is a priority-one connection between our...

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Change the game with committed levels of service and support Increase the productivity of your engineering teams with access to highly skilled technical experts, productivity tools, and an online knowledge center to help you stay on top of fast-changing technologies and standards. Design and test equipment is changing as quickly as the products you are creating. KeysightCare ensures your hardware and software stay current, which gives you an edge to get to a final product faster. Speed time to market with support that keeps your test assets current Improve the predictability of your...

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Timely software and performance updates to protect your investment KeysightCare delivers updates and enhancements to ensure your team receives the latest technologies for improved performance and precision. Receive proactive notifications of the latest software and firmware updates. Boost your team’s effectiveness with access to our 24/7 online Knowledge Center and efficient technical experts. More effective engineering through predictable response Get support and answers when you need them. Our service-level agreements prioritize your issues to your selected response times, while a...

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FLEXIBILITY Whether your organization’s 24/7 innovations are in 5G, automotive, aerospace defense, or other applications, you need to depend on superior test assets and resources to produce successful results. KeysightCare goes beyond basic warranty to offer five tiers of progressively advanced support to address your unique application needs. Whether receiving accelerated response times, keeping your equipment operating like the day you purchased it, or access to experts is most important to you, there is a tier of KeysightCare that is right for you. Every support tier includes access to...

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0 KeysightCare Performance: Enterprise Support gg. When the pressure is on, preventing costly delays by securing priority support is important for your team’s success. The premier KeysightCare Performance tier provides a close partnership to ensure your test success. Pursue your development and test strategy knowing there is a dedicated support team behind you. In addition to priority technical support and the fastest repair and calibration turnaround times, KeysightCare Performance ■.. ■ :- includes on-site support when you need it, focusing on your test infrastructure and process...

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KeysightCare PERFORMANCE * KeysightCare Enhanced * 2-clock-hour technical response * 5-day expedited repair • 3-day expedited calibration * 24x7 emergency response * KeysightCare Assured • 2-business-hour technical response * 7-day expedited repair • 5-day instrument calibration KeysightCare SOFTWARE SUPPORT * KeysightCare Technical Support • 4-business-hour technical response • software updates and enhancements • proactive software notifications * KeysightCare technical support * 4-business-hour technical response * 10-day instrument repair • proactive firmware notifications KeysightCare...

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Find us at www.keysight.com This information is subject to change without notice. © Keysight Technologies, 2018-2020, Published in USA, November 5, 2020, 5992-3373.EN

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