CONNECTED SUPPORT

CONNECTED SUPPORT

CONNECTED SUPPORT

Product catalog summary
Predictive Alerts
John Deere Connected Support offers a proactive monitoring system that sends predictive alerts to dealers, with customer permission, about potential engine issues. This enables technicians to diagnose and address problems remotely before they occur.
Machine Health Monitoring
The system acts as a wellness program for John Deere-powered equipment, tracking engine and emissions health and identifying improper operations that could lead to downtime.
Remote Diagnostics
Dealers can manage engine trouble codes remotely, sometimes resolving issues with a simple software update. If a service call is needed, technicians can arrive prepared with the necessary parts.
John Deere Connected Support
This service supports OEM industrial and marine engines, allowing for proactive maintenance and prevention of unplanned downtime through a global network of over 9,000 service dealers.
Availability and Connectivity
John Deere Connected Support with JDLink is available for several engines and can be added to existing machines. There are no subscription fees, and data is transmitted via cellular technology to the John Deere cloud server, accessible through the Operations Center dashboard or mobile apps.
Equipment Optimization
Real-time engine telematics help optimize uptime, productivity, and management of John Deere-powered machines, providing insights into revenue generation and fuel utilization.
Fleet Management
Fleet managers can monitor and maintain John Deere-powered OEM equipment alongside other John Deere machines, ensuring comprehensive management.
Preventive Maintenance
The system simplifies preventive maintenance by tracking service status and sending reminders, optimizing performance and extending machine life.
Machine Security
Location and geofencing services enhance logistics management and security, providing alerts for unauthorized use and aiding in the recovery of stolen machines through GPS tracking.
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Catalog excerpts

CONNECTED SUPPORT-1

JOHN DEERE CONNECTED SUPPORT™ For OEM industrial and marine engines WHEN IT COMES TO MAINTAINING ENGINE UPTIME, IT’S GOOD TO HAVE CONNECTIONS With John Deere engines, you are never left to fend for yourself. Besides always being supported by our worldwide network of more than 9,000 John Deere service dealers, John Deere OEM industrial and marine engines can be protected by John Deere Connected Support remote monitoring and diagnostic services.* So instead of reacting to issues, you and your authorized John Deere dealer or distributor can proactively anticipate and prevent unplanned machine downtime. MACHINE HEALTH MONITORING PREDICTIVE ALERTS REMOTE DIAGNOSTICS Think of John Deere Connected Support as a wellness program for John Deere–powered equipment. It not only tracks the health of engine and emissions components, but it is also capable of proactively discovering improper engine operation that could lead to downtime. John Deere Connected Support is a proactive monitoring system that sends predictive alerts to dealers (with a customer’s permission) of potential engine concerns. This allows technicians to diagnose OEM equipment remotely and fix issues before they happen.* John Deere dealers or distributors can manage engine trouble codes without having to visit your site. Sometimes the solution is as simple as sending a software update to your machine. If a service call is required, the technician can arrive with the right parts to keep your equipment running. *Contact your John Deere dealer or distributor for availability on specific engine mo

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CONNECTED SUPPORT-2

STAY CONNECTED TO WHAT COUNTS John Deere Connected Support remote monitoring and diagnostics helps you and your John Deere dealer keep your OEM equipment running at peak performance. AVAILABLE FOR OEM EQUIPMENT MANAGE YOUR ENTIRE FLEET John Deere Connected Support with JDLink™ is available on several John Deere engines, and it can be added to existing machines that use John Deere electronic engines.* THERE ARE NO SUBSCRIPTION FEES OR ONGOING EXPENSES. The data collected by JDLink is transmitted by cellular technology to the John Deere cloud server. It is made available online to registered users...

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*Prices are pre-tax. They exclude delivery charges and customs duties and do not include additional charges for installation or activation options. Prices are indicative only and may vary by country, with changes to the cost of raw materials and exchange rates.
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