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Concierge Server

Concierge Server

Product catalog summary
Product Overview: The Interra Concierge Server (Product Code: ITR820-0001) is a central automation system designed to support an unlimited number of clients and control various devices and services. It operates on a 12 V - 2 A DC power supply, with an ARM Cortex A7 Dual-Core CPU, 1 GB DDR3 memory, and 8 GB EMMC storage, running on Android OS.
Specifications: The server supports a temperature range of -20°C to 70°C for operation and -35°C to 100°C for storage. It includes a 100 Mbps Ethernet network and an RTC system with a CR1220 battery. The dimensions are 170 x 65 x 90 mm (W x H x D).
Mounting and Safety Instructions: Installation should be performed by qualified personnel. The device should not be connected to the main voltage (230 V AC) and must be installed in dry locations on a 35 mm DIN rail. It should not be exposed to direct sunlight, rain, or high humidity, and should be cleaned with a soft, damp cloth.
Functional Characteristics: The server can control KNX, EIO devices, and support services over touch panels. It handles requests, alarms, announcements, messages, invoices, and smart metering. Configuration and management are done via web application pages, with notifications available through text and sound. The server has a default web interface accessible via IP address or hostname.
Compliance and Standards: The device complies with the Electromagnetic Compatibility Directive (2014/30/EU) and Low Voltage Directive (2014/35/EC), tested according to EN IEC 62368-1:2020 and EN 50561-1:2013 standards.
Connections: The server uses a 3-pin green industrial connector for 12 V DC power and a standard 10/100Mbps RJ45 Ethernet connector. A reset button with an LED indicator is available for manual hard resets.
Integration and User Control: The server integrates third-party systems like taxi, restaurant, and SPA services into the automation system via touch panels and mobile applications. It supports different control user types for monitoring and controlling various parts of the automation systems.
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Catalog excerpts

Concierge Server-1

DESCRIPTION INTERRA DIMENSIONS AND CONNECTIONS MOUNTING AND SAFETY INSTRUCTIONS Product Code Power Supply Temperature Range System includes RTC with CR1220 battery Interra Concierge Server is centre of automation system, and also monitoring and control touch panels over TCP/IP. Concierge servers support different control user types, these users can control and monitor different parts of automation systems. Concierge server integrated 3rd party systems like taxi, restaurant, SPA to automation system over touch panels and mobile applications. MAIN FUNCTIONAL CHARACTERISTICS • Interra Concierge Server supports an unlimited number of clients, ROOM / FLAT Controls and multi-control user types. • Web-based and user-friendly control systems. • Interra Concierge Server can control KNX, EIO devices, and support services over the touch panels. • Interra Concierge Server can handle requests, Alarm Conditions, Announcements, Messages, Invoices, Smart Metering etc. • Configure and manage over the web application pages. • Notification with texts and sound. • Import and export configuration files. • Interra Concierge Server has a default web interface that can be accessed in two ways: • The hostname of the Concierge Server is in following format: • Every Concierge Server has a unique mac address. Such as 00:04:25:3A:1A:2B • The device may only be installed and put into operation by a qualified electrician or autho-rized personnel. • For planning and construction of electric installations, the appropriate specifications, guidelines and regulations in force of the respective country have to comply. • Do not connect the main voltage (230 V AC). • Do not expose this device to direct sunlight, rain or high humidity. • Clean the product with a clean, soft, damp cloth. • Do not use aerosol sprays, solvents or abrasives that might damage the device. • Installation only in dry locations and on a 35 mm DIN rail (TH 35). • Accessibility of the device for operation and visual inspection must be provided. MARKS Voltage : Interra cloud gateways are powered by a special 3-pin green industrial special connector with 12 V DC voltage. The reset button on the top cover is used to Pin indications are written on the plastic case. Cables of the 12 V power supply must be plugged in accordance with the polarity “Hard Reset” the device manually. This button has an LED indicator and if the system is powered this LED lights on. Ethernet : Interra cloud gateway has a standard 10/100Mbps RJ45 Ethernet connector. CE: The device complies with Electromagnetic Compatibility Directive (2014/30/EU) and Low Voltage Directive (2014/35/EC). Tests are carried out according to

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*Prices are pre-tax. They exclude delivery charges and customs duties and do not include additional charges for installation or activation options. Prices are indicative only and may vary by country, with changes to the cost of raw materials and exchange rates.
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