Catalogs >
Gunnebo >
Case Study

Case Study
2Pages

Catalog excerpts

Gunnebo – Airport Installation Case Study Gunnebo and ICTS Europe improve passenger processing to airside lounges with pre-security gates at Bristol Airport Project: The Background The objective for this project at Bristol Airport was to decrease the processing times to get the passengers into the airside lounges, whilst preventing passenger stress and allowing passengers more time in duty free. Rationale – airports are fined if the processing is too long and the duty free is a big additional revenue stream for the airports! It was also important to be able to measure passenger queuing times at airports and to record their patterns of movement in order to establish efficient logistics. The information is also necessary to optimise the location of different service facilities and exits at the airport. Bristol Airport wanted an innovative, efficient solution for controlling the flow of passengers into security control. In order to provide such a solution, it was necessary to have a security gate that could interface with an innovative queuing system. Prior to order placement, Gunnebo provided a demonstration Speed Gate unit to ICTS in order to test the interface between the Speed Gate and ICTS‟s Smart Queue Product. Extensive testing took place over many months to prove reliability prior to fully marketing the combined solution to airport customers. Customer : Operator : Project partners: Location: Country: Provision of a pre-security processing to airside Bristol Airport South-West Airports Ltd ICTS Europe, Gunnebo UK Bristol, Somerset United Kingdom ABOUT BRISTOL AIRPORT Bristol Airport has one terminal which sees 4.6 million passengers fly to over 90 destinations each year. Located 13km south of Bristol city centre in Somerset, South-West England, the airport has a CAA Public Use Aerodrome Licence (number P432) that allows flights for the public transport of passengers and for flying instruction. ABOUT ICTS EUROPE ICTS Europe Systems is a leading provider of security solutions to the aviation industry. With their team of experts in Aviation Security Systems, their mission is to deliver better solutions with greater benefits for their clients. ICTS Systems Europe is part of the ICTS Europe Group, Europe‟s largest provider of Aviation Security Services, with a workforce of 12,000, as such ICTS Europe is well acquainted with the aviation

Open the catalog to page 1

solution to speed up passenger Gunnebo UK recognised the potential business opportunity offered by working with another leading security provider, in this case ICTS Europe, to provide a pre-security gate solution for airports interfaced with an innovative queuing system. Gunnebo UK had to ensure that the extensive testing of the interface between the Speed Gate and ICTS‟s Smart Queue product went well as it was important to convince ICTS that Gunnebo‟s Speed Gate was the best solution to work with their Smart Queue product. After check-in, passengers at Bristol Airport scan their boarding...

Open the catalog to page 2