GROB International 17 - Service Inlay
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GROB CUSTOMER TRAINING GROB extends training offering With its newly designed “GROB Assembly Lines“ training concept, GROB is extending its training programs considerably alongside the current offerings for systems and universal machining centers. GROB offers various training modules for machinists, programmers and maintenance technicians to promote even more effective use of GROB Assembly Lines. Against a background of increasing product complexity, customer training is gaining greater importance in the GROB service portfolio. In addition to individual advice and customer care, the focus is on offering a comprehensive choice of training programs. From machine operation to -programming, maintenance and inspection to mechanical and technical maintenance – they cover everything you need to know about the GROB product range. GROB provides its customers with intensive training to enable them to incorporate GROB machines within their work processes as efficiently as possible. Training options cover both general topics related to GROB products and special topics tailored to customer requirements. The challenge for the “GROB Assembly Lines” training concept GROB Customer Training is introducing a training program for assembly lines for the first time at EMO Hanover 2017. It is totally different from other familiar training concepts – assessing training is a complex process due to the individual nature of assembly lines. The content of and procedure for assembly lines training needs to be tailored to the individual customer. The right training can only occur if the training instructor receives intensive training on the system. Lack of routine experience of machines and systems can lead to uncertainty where customers are concerned. Assembly technology is always seeing new developments, meaning that trainers have to keep their level of expertise constantly up to date. Concept developed with the customer When training is agreed with the appropriate manager, they receive training through supporting the process startup on the assembly lines. Training times are specific to each case and decided in-house with the relevant departments – each assembly line or unit is taken into account individually. There are several benefits to this approach: training instructors are completely up to date and can swap feedback on the process startup with customers and colleagues. This secure approach to handling the machines means that training quality can be significantly improved and duration, content and topics can be assessed better. Because the first startup occurs in-house and training is on the actual machines and systems, the customer does not suffer any production problems. Training instructors are also up to speed with technical innovation – as they currently are in the e-mobility sector – and can pass on their acquired knowledge to the customer. “All in all, we are pleased to say that, in spite of the complexity of the subject of ‘Assembly Line Training’, we have found a very good approach for meeting the strong demand for assembly systems training”, says Walter Tuch, GROB Group Head of customer training. universal machining center for an initial 24 months. The customer then decides whether to return the machine or take out financing for it over a further 48 months. GROB-SMART-FINANCE offers maximum investment flexibility combined with maximum security via a 72-month financing option. basis and secure, user-friendly processing. Because financing is independent, and not through the buyer’s main bank, they benefit from greater financing flexibility and existing credit lines remain protected. GROB-FINANCIAL-SERVICES GROB-SMART-FINANCE GROB-SMART-FINANCE – intelligent, flexible and safe Lease a GROB universal machining center for 24 months at first. Then decide whether to return the machine or lease it for another 48 months. INTELLIGENT – A leasing contract at attractive conditions Month 1 – 24 1.77%* per month (general list price) Month 25 – 72 1.19%* per month (general list price) * non-binding offer FLEXIBLE – A leasing contract without any risk Nonrecurring right of return after 24 months SAFE – The "full service package" for you • financing period of 72 months • GROB service contract • 24-month warranty • mobile monitoring via GROB4Line • machine breakage insurance GROB is extending its financial services, introducing the GROB-SMART-FINANCE at EMO. An intelligent financing option specially tailored to the needs of our universal machine customers in terms of flexibility and security. GROB has developed the new GROBSMART-FINANCE financing product to support and facilitate the purchase of a 5-axis universal machining center. A financing option with clear benefits. This financing model enables customers to use a GROB Under a cooperation with akf bank, the financial services also offer other tailored financing options alongside GROB-SMARTFINANCE. Services range from classic leasing to lease-purchase and investment finance with KfW subsidies. GROB-FINANCIAL-SERVICES (powered by akf bank) • GROB-SMART-FINANCE • Leasing • Lease-purchase • Investment finance Purchasing and financing through GROB offers a one-stop total solution with guaranteed expert advice. GROB-FINANCIALSERVICES also provides a fixed calculat

GROB-SERVICE GROB4Care launch at EMO Hanover The GROB customer service team will be offering customers (in maintenance and purchasing) online access to all spare and wear parts for the very first time from the start of EMO Hanover. The new GROB4Care web shop and integrated parts catalog offers immediate, individual access to spare parts for the various customized GROB machines. Our colleagues at GROB service have selected a future-safe, open platform on which the new web store will be going live: When the EMO opens its doors on Monday, 18 September, the GROB4Care web store will go online,...