We can have a "chat" with your test device! We are always in contact with you. Beside the personal contact forms like telephone, E-mail, Fax a worldwide direct connection with the device PC can be realized via the Internet or where required via telephone line. Even the connection into the test device is possible and fulfills the support Analog telephone Testing Devices Headquarter GOETTFERT GmbH Technical Support Advantages of the GOETTFERT RemoteNet: Fast and easy ready-to-go installation Safe: - no connection to other networks - Dial in connection only on request - Access and password protection No administration rights necessary Fast online support Online training and help Online updates and troubleshooting Possibly PC with HOST program for parameter setup, measurement, evaluation, statistics, printout Graphic: Symbolic installation of the GOETTFERT RemoteNet A special Software, which has to be installed on a PPP Router (test device PC) allows us to control, to check settings, to run updates or to handle problems of the PC after the release of the user - in a safe way! The display of the device status, the adjustment of calibration values or even updates of the test device firmware are easy to perform. Of course this system can also be taken for training purposes. The Software can be sent to you together with a detailled instruction on GOETTFERT offers again on a trusted way the highest operational standard for support to all questions around the rheology! GOETTFERT Werkstoff-Priifmaschinen GmbH E-Mail: [email protected] Internet: www.goettfert.de