TECHNICAL SUPPORT SERVICES WITH YOU THROUGHOUT THE ENTIRE WORKING LIFE OF THE GENERATOR

COMPREHENSIVE SERVICES From design, all the way through to manufacturing and our after-sales services More than 20 years’ experience in the comprehensive service of generator sets. We accompany the client through every phase of the project. Our commitment to CETED (our Technological Center for Distributed Energy) makes Genesal Energy a renowned company in the international market in the development of special gensets which provide our clients with energy solutions that are unique in the market. Specific products that are unique in the market. ENGINEERING & MANUFACTURING Logistics and distribution...

COMPREHENSIVE SERVICE TECHNICAL SUPPORT SERVICE We have the tools and the technical knowledge necessary to carry out the tasks required by the generator set. Our technical personnel are highly qualified and ready to give a response to any unexpected occurrences 24 hours a day, 365 days a year. We have got all the right equipment and knowledge necessary to carry out the complex procedures your genset may require. Maintenance We design and define tailormade maintenance plans for our clients depending on the type of generator. Our experts will personally analyse the genset location in order to record...

COMPREHENSIVE SERVICE TECHNICAL SUPPORT SERVICE MAINTENANCE GENESAL ENERGY SAT specifies and designs specific maintenance plans adjusted to the client’s requirements, from the biggest multiple unit floats down to the individual working genset. GENESAL ENERGY SAT provides troubleshooting solutions for breakdowns which, depending on their origin: mechanical / electrical / electronic, have caused operational deficiencies leading the genset to stop working, and with grave consequences for the user. REMOTE MONITORING SYSTEMS Our system of RMS coupled with the latest technology in electric generators,...

24HR SERVICE Remote control and supervision of gensets. Through our 24/7 service available 365 days a year, our clients are guaranteed permanent help & assistance to the highest standards. TELEPHONE HELPLINE IMMEDIATE ATTENTION AND FOLLOW UP Remote FaultManagement. Detection. Genset control via ethernet connection. Remote supervision. Positively affecting response times. Visualisation, control and manoeuvres in real time. Alarm Management. Automatically sent to your mobile device or similar. 24/7 TELEPHONE SUPPORT This area of customer support has been designed to resolve anomalies or breakdowns...

TURNKEY INSTALLATIONS TRAINING FACILITIES We carry out the installation and commissioning of Genesal Energy generators. Our staff are constantly participating in training Specialised technical team will travel to the generators final destination to study the layout and evaluate the different options for installation in order for the client to have the optimal solution. Following this, our team of engineers will complete the installation blueprint, in order to conclude the process with the commissioning in-situ of the generator. We have on-site training facilities including a large training centre...

COMPREHENSIVE SERVICE AFTER SALES SERVICE NATIONAL SERVICE ________ We handle all our preventative maintenance in Spain from Head Office with our trained specialists. It allows us to maximise the opportunity for company/customer feedback and develop the best services possible. We have 15 authorised technical service points who are fully certified and can guarantee maximum effectiveness. INTERNATIONAL SERVICE ________ On the international stage, we can count on an extensive network of technical assistance through contractual agreements made with recognised engine and alternator manufacturers,...

GENESAL ENERGY and assembly generator set: www.genesalenergy.com

GENESAL ENERGYEuropean Engineering Spain | Head Office C/ Parroquia de Cortinan, D13-14, Poligono Industrial de Bergondo, A Coruna Tel: +34 981 674 158 [email protected] Mexico Branch C/ Jaime Balmes 11, Torre B, Piso 4, Oficina 403, Colonia Los Morales Ciudad de Mexico Tel: +52 (55) 41 65 59 51 aenesalmexico@aenesal. com Peru Branch Av/ Los Faisanes 170, Int. C Urb. La Campina - Chorrillos Lima Tel: +511 266 5495 aenesalperu@aenesal. com