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After Sales Service

After Sales Service
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After Sales Service

Product catalog summary
After Sales Service
Gehring offers comprehensive support throughout the entire lifecycle of honing machines to ensure quality and productivity. With over 30 experienced service technicians worldwide, they provide fast and competent support at any time.
Impressive Service
Gehring's honing machines, in use for over 30 years, can be economically refitted for new tasks. Upgrades include control system enhancements and key component updates to state-of-the-art technology.
Increased Efficiency
Modernization efforts can be customized to client needs, focusing on components like fixture, spindle, stroke unit, and more. Key updates include infeed and discharge, transport, and PLC-Control.
Retrofitting and Modernization
The Gehring rebuilt kit for electronic motor stroke units replaces hydraulic units, offering high stroke speeds and a clean drive solution, eliminating the need for hydraulic equipment.
DLC08 – Your New Control System
The DLC08 PLC-Control replaces older control components, enhancing production dependability with a modular design for easy customization and expansion.
Spare Parts Package on Site
Gehring offers warehousing of spare parts on-site to increase machine availability and minimize downtime, with options for short-term or independent installation.
Service - Module 1 Hotline and 2 Hotline Plus
Gehring provides fast troubleshooting through Hotline and Hotline Plus services, connecting units via secure VPN for direct support and problem-solving.
Service - Module 3 Preventive Maintenance
Regular inspections and maintenance activities increase machine availability and identify potential problems early, ensuring high-quality and cost-effective work.
Service - Module 4 Alignment/Adjustment
Regular review of geometric alignment and gauge settings ensures precise honing results and full machine performance.
Service - Module 5 Safety Monitoring
Safety devices on honing machines are examined by trained technicians, with inspection reports provided for safety-relevant devices.
Service - Module 6 Tool Reconditioning
Professional tool reconditioning increases tool life and process reliability, reducing tooling costs through preventive maintenance.
Qualify Employees
Gehring offers comprehensive training for honing, providing participants with a training certificate to ensure constant production quality and high machine availability.
Your Service Contact
Contact information for various service areas is provided, including electrical, mechanical, spare parts, retrofit/training, teleservice, and tools.
Worldwide Presence
Gehring has a global presence with subsidiaries on three continents, providing solutions for all honing applications and standing as direct contacts in the market.
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Catalog excerpts

After Sales Service-1

After Sales Service Ensure Quality. Increase Productivity.

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After Sales Service-2

Impressive Service Long term success requires an efficient product and perfect support during the entire life cycle. We offer you “complete support” in all service matters. With a range of various services, we support you in maintaining the productivity and efficiency of your honing machines. Worldwide, over 30 experienced service technicians guarantee fast and competent support at every location, and if required, at any hour, no matter which service you need.

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After Sales Service-3

Increased Efficiency „Something new from something old“ - a wish that we have made come true. Our robust and useful honing machines have been in use for more than 30 years and still produce proven quality. In general older machines can be refitted economically for new tasks. An upgrade of the control system and updating key assembly components to the latest state-of-the-art technology are matter of course at Gehring. Regardless whether a new part is to be machined or productivity and quality should be increased, the reasons for deciding on a retrofit or modernization can be diverse.

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After Sales Service-4

Retrofitting and Modernization With the possibility of modernizing the modular construction system, the efforts can be customized to your needs. The most important components to be updated are: • Infeed and discharge • Transport • PLC-Control • Honing control 4 • Fixture • Part touching pieces • Spindle and stroke unit • Automatic tool changer • Automatic gauge changer • Marking and lettering equipment • Additional pregauging • Additional processing stations (i.e. fluid jetting, brushing, deburring, etc.)

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After Sales Service-5

Rebuilt Kit for High Stroke Speeds The Gehring rebuilt kit for electronic motor stroke units replaces the hydraulic units on Z-machines. For spindle sizes with a working range from 125 to 250 mm (integrated design) the rebuilt kit enables high stroke speeds and offers a “clean” drive solution. The compact design deletes the hydraulic stroke cylinder, control block and controls up to the entire hydraulic equipment.

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After Sales Service-6

DLC08 – Your New Control System The PLC-Control DLC08 was developed to replace older or defective control components in honing machines. The entire machine is brought up to modern control standards. The Gehring DLC08 is a cost-effective option, which considerably increases and maintains the production dependability. The modular design ensures optimal custom- ization to the requirements as well as simple expansion options of the controls. The clear operator controls enable easy input of the production data.

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After Sales Service-7

Spare Parts Package on Site We offer our customers the option of warehousing relevant spare and wear parts for our components directly on site. Machine availability is thereby increased, downtime is minimized and delivery time is completely omitted. Short term installation or independent installation is possible. Whether feed unit, connecting head, spindle, or stroke unit, we offer custom tailored solutions for our customers. Contact our spare parts service.

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After Sales Service-8

Service - Module 1 Hotline and 2 Hotline Plus When production halts and quick help is needed, we are ready. Our Module 1 (Hotline) and 2 (Hotline Plus) serve as fast troubleshooting with direct support. Our experts in the Gehring-Service-Center are available. Your unit is connected via a secure VPN-connection directly 8 to our Gehring-Service-Center – You define the access and track the problem solving. If required, we can also enable you the access to your machine PLC and NC.

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After Sales Service-9

Service - Module 3 Preventive Maintenance Service - Module 4 Alignment/ Adjustment Minimize maintenance and repair costs. Regular inspections and predetermined coordinated maintenance activities set the base for increased machine availability for production. During these regular inspections, assessment of the actual state can result in potential problems being identified early and a remedy can be provided in time. High-precision work and gauging are the pre-requisites for precise honing results and at the same time it is essential for full performance of your honing machine. Regular review of...

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After Sales Service-10

Service - Module 5 Safety Monitoring Safety stands above all else, for the company, for your employees and for your visitors. With our safety monitoring, all safety devices on the honing machine and protective devices are examined and checked by our trained Gehring Service Technicians. An inspection report of the safety relevant devices is received after the inspection. Service - Module 6 Tool Reconditioning Continuous, professional tool reconditioning increases the life of the honing tools and guarantees optimal process reliability. Reduce your tooling costs through preventive maintenance and...

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After Sales Service-11

Your Service Contact Electrical Mersmann, Franz +49 711 3405-283 [email protected] Mechanical Heißler, Jürgen +49 711 3405-301 [email protected] Spare Parts Denzinger, Rita +49 711 3405-411 [email protected] Qualify Employees Constant production quality and high machine availability can be assured through qualified personnel. In enabling you to achieve your goals, we offer trainings “all around honing“. Every participant gets a training certificate. Retrofit/Training Stampfer, Richard +49 711 3405-300 [email protected] Teleservice Pirker, Mario +49 711 3405-526...

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After Sales Service-12

Worldwide Presence With our presence on three continents and a total of seven subsidiaries, we are very well-positioned and primed for the increasing globalization of the world economy. Our representatives worldwide stand competently at your side and are your direct contacts in the market. We are on the spot for you and provide the perfect solution for all honing applications. Gehring® Technologies GmbH • Gehringstrasse 28 • D-73760 Ostfildern Telefon: +49 711/3405-0 • Telefax: +49 711/3405-295 • [email protected] • www.gehring.de

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*Prices are pre-tax. They exclude delivery charges and customs duties and do not include additional charges for installation or activation options. Prices are indicative only and may vary by country, with changes to the cost of raw materials and exchange rates.