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Visor Remote Monitoring and Diagnostics

Visor Remote Monitoring and Diagnostics

Visor Remote Monitoring and Diagnostics

Product catalog summary
Overview: GE's Visor Remote Monitoring & Diagnostics (RM&D) system offers remote monitoring and diagnostics for drives and automation systems, enhancing safety and security. It includes the Visor Connect Box (VCB) and Visor Service Portal (VSP) for secure remote access and support.
Components:
  • Visor Connect Box (VCB): Installed on-site, it monitors control system devices and hosts data historian and engineering servers.
  • Visor Service Portal (VSP): Provides a secure gateway for remote support and monitoring.
Security Features: The system uses hardware firewalls to create a DMZ, ensuring secure remote connectivity via an encrypted tunnel. Access is controlled through multi-level approval workflows and SSO authentication.
Visor Versions:
  • Read-Only Visor: Allows remote viewing and file extraction, suitable for Marine applications.
  • Dedicated Write-Enabled: Enables remote changes following strict protocols.
  • Visor Switchable Read/Write: Default read-only mode with optional write-enabled functionality.
Key Benefits:
  • Worldwide remote service support with secure global access.
  • Increased security with strict user access management.
  • Reduced response time through automatic incident detection and notification.
  • Compact and cost-effective design with fast tag processing capabilities.
Additional Features:
  • Automatic remote data analysis with cloud support.
  • Third-party application support within the Visor cubicle.
  • On-prem support for embedding solutions like SeaStream Optimizer.
Visor 2.7 Update: Includes a new cabinet enclosure with a touchscreen HMI, optional analytics PC, and engineering PC for enhanced functionality. It also supports cloud connectivity for real-time data-driven decisions.
Services: GE offers a global network of service engineers for asset protection, maintenance, and productivity enhancement. They provide spare parts, repairs, and upgrades with the latest technology.
Contact Information: For more details, visit gepowerconversion.com or contact regional offices listed in the document.
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Catalog excerpts

Visor Remote Monitoring and Diagnostics-1

Visor Remote Monitoring and Diagnostics Remote Support for Drives and Automation Systems

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Visor Remote Monitoring and Diagnostics-2

Visor Remote Monitoring and Diagnostics – Remote Support for Drives and Automation Systems Help Meet Your Complete Needs, Visor is Available in Three Versions: GE’s Power Conversion business already provides you with drives and automation control systems. Now, your systems can be remotely monitored—and issues diagnosed—safely and securely through GE’s Visor Remote Monitoring & Diagnostics (RM&D) system. Visor RM&D consists of: • Visor Connect Box (VCB). The compact VCB is installed at your site to monitor control system devices. It hosts integrated Data Historian and Engineering servers that...

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Visor Remote Monitoring and Diagnostics-3

Visor Remote Monitoring and Diagnostics - Remote Support for Drives and Automation Systems Power Conversion Visor Remote Monitoring and Diagnostics - Remote Support for Drives and Automation Systems Power Conversion Visor Basic Features • Worldwide remote service support. Customer sites are accessible via the Visor Service Portal (VSP) and can be securely accessed globally from any internet-enabled location. • Increased security. Strict user access management is controlled by workflows that require multi-level approval. Limited personnel access to sites and SSO authentication required at all...

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Visor Remote Monitoring and Diagnostics-4

Visor Remote Monitoring and Diagnostics - Remote Support for Drives and Automation Systems Power Conversion Visor Remote Monitoring and Diagnostics - Remote Support for Drives and Automation Systems Power Conversion Visor Compatibility Matrix Visor 2.7: It’s Time for an Upgrade A new and improved cabinet enclosure • New front panel with a touchscreen HMI. This front panel displays Data Historian information and Visor status as well as indicating the mode the Visor box is set to-read or write. • On-prem analytics PC (VCB DMZ PC). An optional analytics PC can be added into the Visor box for use...

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Visor Remote Monitoring and Diagnostics-5

Services With a comprehensive global network of service engineers and technicians, GE is uniquely positioned to provide the knowledge, experience and skills to help you protect your assets, maintain critical processes, lower risk and increase productivity. GE delivers original equipment spare parts around the world and repairs, refurbishes and upgrades customer systems with our latest technology. GE offers risk protection through contractual services based on system experience and sophisticated application calculations. About GE’s Power Conversion Business A business unit of GE Power, GE’s Power...

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