Visor Asset Management—Visor 2.0 Remote connectivity to improve service responsiveness Visor Asset Management (VAM) enables immediate online remote connection to GE equipment—providing global 24/7/365 access to service support. VAM is integral to GE’s drives, automation and dynamic positioning systems, and improves services responsiveness and quality. In addition to remote connectivity and a unied interface, the Visor Connect Box (VCB) incorporates a data historian with automated archiving capability. Visor Connect Box, providing a unied interface to GE Power Conversion site equipment Anywhere GE PC Remote Engineer Key benets Improves commissioning time and quality Improved response time Enables improved site visits through advanced preparation and expert remote support Real-time support and advice throughout the lifecycle of the equipment: users can access GE’s global services organization 24/7/365 days a year from anywhere in the world Reduces unscheduled downtime: GE‘s remote experts can monitor applications, logged data and HMIs to provide real-time troubleshooting and advice Improved availability of supporting crew and operations Customer Site Remote Connection Dedicated Portal Site Equipment Visor DMZ GE PC Global Service Operations Central Data Warehouse with Analytics Visor Connect with Historian Remote connection to equipment, monitoring and support Remote connection enables GE‘s service engineers to provide ongoing health analytics and key performance indicators (KPIs), as well as basic conguration management support.

Cyber security Visor applies a defense-in-depth approach to cyber security, by incorporating a diverse set of security defenses related to end-point protection, disaster recovery, access control, and network Additionally, Visor 2.0 is implemented with the following security controls, further helping operators manage security risk within their industrial control environment(s): • Business continuity and disaster recovery • Physical security • System documentation Real-time support Visor 2.0 marks GE's commitment to improve responsiveness to our customers. Through remote access to on-site equipment...