global service
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Global Services Quality, Speed, Expertise and Innovation... Close to you

To deliver outstandin Quality and Speed In this industry, you can’t have one without the other. Every day of downtime results in millions of dollars in lost productivity. So when customers need a response from us, they need it to be right – and right away. At the heart of our solutions is Lean Six Sigma. Already proven at our plants in Florence, Oshkosh and Houston, we’ve rolled it out into service centers in every region. Key processes that touch our customers are now better and faster, and always improving. We’ve reduced Inquiry-to-Order time and we’re improving overall and spare parts...

Quality, Speed, Expertise and Innovation... Close to you outstanding services by people. customer is red training l customers. n. They all mulators and part of the of the best e. We have increased our investment in new technology by 30% year after year, focusing on benets requested by our customers for increased reliability and availability, longer equipment life, lower ambient impact and increased production. Of unique advantage, is our ability to draw on the knowledge and resources of all GE’s other high-tech businesses (Aviation, Water, Healthcare) and adapt them to increase productivity...

Global Services introduction page 5 Upgrades and modifications for your equipment page 6 Field services page 9 Consulting for performance and inventory optimization page 10 Contractual Service Agreements (CSAsj page 11 Pipeline solutions page 13

Quality, Speed, Expertise and Innovation... Close to you Global Services Our goal is simply to deliver outstanding service for all of GE’s Oil & Gas customers throughout the entire lifecycle of their equipment. Global in geography We began in 1997 with one service shop in Florence, Italy, and have grown to a dozen dedicated Global Services centres around the world – all supported by more than 80 manufacturing, sales and service facilities across the entire Oil & Gas organization. Global in capability We support our customers at every stage of the technology lifecycle, and for every piece of...

Upgrades and modications for your equipment Operating conditions and performance requirements can change signicantly over the working life of a plant. In response, GE’s Oil & Gas business has developed over 300 conversion, modication and uprate solutions for turbines, compressors, turboexpanders, control panels, pumps and valves to address customers’ changing needs in all applications. Performance and nancial benets: • Output and efciency gains • Improved reliability • Increased availability • Extended life • Longer intervals between maintenance • Lower maintenance costs • Improved...

Quality, Speed, Expertise and Innovation... Close to you Increase performance Improve your plant metrics Optimized maintenance Our OEM expertise enables you to optimize maintenance strategies and costs, extend the life of your equipment and plant, extend the time between maintenance, and increase the unit availability and reliability – quickly and effectively. No other service supplier knows GE equipment as well as our engineers and technicians do. We continually invest in new ways to enhance the performance of our products and this results in signicant business advantages for your...

Expert eld services & repairs for GE Oil & Gas equipment Field services Highly qualied, well-planned maintenance is fundamental in order to get consistently high performance and long life from your machinery. GE’s expert teams can be quickly mobilized to deliver the highest quality service anywhere in the world. We provide expert service for all GE products, including: heavy-duty and aeroderivative machinery, gas and steam turbines, reciprocating and centrifugal compressors, and Speedtronic control panels. GE’s Repair Te and more adv latest innovat Metallurgy to We also draw organization,...

Quality, Speed, Expertise and Innovation... Close to you onsistently n be quickly rovide expert hinery, gas dtronic Engineering intenance ced ional results. GE’s Repair Technology Center of Excellence in Florence is constantly developing new and more advanced repair techniques for oil and gas applications. We employ the latest innovations including Advanced Welding & Brazing, ACR Cleaning and Advanced Metallurgy to ensure the highest quality restoration of parts available in the industry. We also draw on the diverse technologies and methods from across the entire GE organization, resulting...

Increasing your plant availability and reliability Consulting for maintenance and performance optimization Our consultative services leverage the industry’s widest knowledge base. Statistical data analysis and technical advisory work covers nearly 11,000 turbines and compressors industry-wide. Based on these data our experts will be able to develop a new maintenance policy customized to your operating conditions and statistical analysis based on the performance of machines under similar situations. After this analysis our team will develop an inventory optimization report that will help you...

Quality, Speed, Expertise and Innovation... Close to you Contractual Service Agreements (CSAs) GE’s CSAs give you a guaranteed service level and access to the latest technological advancements and expertise – without the nancial risk or overhead costs required to maintain your own facilities and resources. By combining various plant maintenance responsibilities under a single-source relationship with GE, you will also achieve signicant cost and time savings thanks to the elimination of coordination redundancies. We offer different levels of Contractual Service Agreements: Care • Includes...

performance iCenter GE’s iCenter in Florence, Italy, is the central command post for all our remote monitoring, diagnostic and prognostic services. It is equipped with a full range of precision analytical systems for oil and gas operations. iCenter is continuously online with our advanced instrumentation installed at customer sites around the world. Data is transmitted from client plants and machines for real-time monitoring and expert analysis by our technical team. Decient resistance values were also recognized by RM&D before they were evident on-site Our RM&D team identied dangerous...