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Public Access Help Point

Public Access Help Point

Public Access Help Point

Product catalog summary
Overview: The GAI-Tronics Telephony Help Point is a hands-free, vandal-resistant, and disability-friendly telephone designed for public access. It offers both SMART Analogue and VoIP-SIP options, featuring large, vandal-resistant metal buttons that are palm operable, with raised text and Braille for accessibility. The device includes an induction loop facility for the hearing impaired and is robust and weather-resistant up to IP65 standards.
Key Features:
  • SMART Analogue and VoIP-SIP options available.
  • Large, vandal-resistant metal buttons with Braille.
  • Induction loop facility for hearing impaired users.
  • Audio-visual ring indication and emergency override.
  • Hands-free operation with single or dual button autodial options.
  • Weather-resistant design suitable for public areas.
Specifications:
  • Casing Material: Aluminium sheet with polyester powder coat finish.
  • Operating Temperature: -20°C to +60°C.
  • Weather Resistance: Up to IP65.
  • Weight: Approximately 4kg with backbox and faceplate.
SMART Analogue: This version provides basic telephone functions and can connect to any standard two-wire telephone line. It supports remote programming, fault monitoring, and call logging through GAI-Tronics' TMA software.
VoIP-SIP: The VoIP-SIP version supports Power over Ethernet (PoE) and features a secondary RJ45 port for series connection. It offers real-time reporting via Syslog and can be configured through a web browser.
Button Options:
  • Dual Button: Labeled “Information” and “Emergency,” each programmable with up to 24 digits.
  • Single Button: Configurable to dial a stored number or as a ‘hotline’.
Technical Specifications:
  • Analogue: Voice-switched semi-duplex operation, programmable call timeout, and dual-tone ringing.
  • VoIP-SIP: Full duplex with 6 codecs, external 48Vdc or PoE power supply, and real-time monitoring.
Approvals: Complies with Radio & Telecommunications Terminal Equipment Directive 1999/5/EC and ROHS 2 Directive 2011/65/EC.
Order Information: For order codes and details, contact GAI-Tronics at the provided contact information.
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Catalog excerpts

Public Access Help Point-1

GAI-Tronics Telephony Help Point for Public Access Hands-Free, Vandal Resistant, Disability-Friendly Telephone SMART Analogue and VoIP-SIP options available Large, vandal resistant metal buttons, palm operable Raised text button legends with Braille Induction Loop facility for hearing impaired1 2 x RJ45 Connectors as standard for VoIP² Audio-visual ring indication Emergency override Hands free operation Robust and weather resistant: Up to IP65 Single or Dual button autodial options with remote programming Dual purpose design for flush or surface mounting, simple installation Analogue version line powered down to 25mA1 CE Compliant In addition to all the benefits of the VR, this help point incorporates features to assist with special needs. The help point is designed to help you comply with The Equality Act 2010 (EA) and therefore ideal for use in public areas. It is finished in contrasting colours, with a raised 32mm button. Raised text, Braille and inductive loop are standard. The Help Point telephones are vandal and weather resistant, providing hands-free loudspeaking communications for any public area. The internal components are protected by a weather resistant enclosure behind the faceplate. Connectivity options are: SMART Analogue The standard analogue unit provides basic telephone functions and can be connected to any standard twowire telephone line, including FXS ports, analogue PABX lines and PSTN. Self Monitoring And Reporting Telephone can be integrated with GAI-Tronics' TMA monitoring and maintenance software. SMART gives advanced features including remote programming, fault monitoring and call logging, all from a line-powered telephone capable of operating up to 7km from the exchange on a two-wire cable. Voice over IP (SIP protocol) GAI-Tronics VoIP-SIP telephones support Power over Ethernet (PoE) to combine power and connection to LAN or WAN. GAI-Tronics telephones now feature a secondary RJ45 port which allows two or more telephones to be connected in series². GAI-Tronics VoIP-SIP phones offer a wealth of additional features including real-time reporting via Syslog, and can be configured by web browser. Dual button Buttons labelled “Information“ and “Emergency” Each button can be programmed with a number up to 24 digits. Pressing the Emergency button will override an information call. Single button Can be configured to dial a stored number or as a ‘hotline’, where the exchange routes the call. As well as the standard Help Point range, GAITronics can supply specials to order with customised options. On the Analogue version, the induction loop requires additional 12Vdc power supply (included) On the VoIP version, the induction loop requires no additional power Contact GAI-Tronics for clarification of application

 Open the catalog to page 1
Public Access Help Point-2

GAI-Tronics Telephony Help Point for Public Access Hands-Free, Vandal Resistant, Disability-Friendly Telephone TECHNICAL SPECIFICATIONS Casing Material: Front face plate mounting: aluminium sheet, polyester powder coat finish - yellow. Call for other options. Rear enclosure (if required). Keypad: Metal, vandal resistant Temperatures: Operating: -20° C to +60° C Storing: -40° C to +70° C Weather Resistance: Up to IP65 dependent on installation Please call for advice on application Weight: Approx. 4kg with backbox and faceplate ANALOGUE Speech Voice-switched (VOX) semi-duplex operation Call timeout...

 Open the catalog to page 2

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*Prices are pre-tax. They exclude delivery charges and customs duties and do not include additional charges for installation or activation options. Prices are indicative only and may vary by country, with changes to the cost of raw materials and exchange rates.