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DDA Help Point - Hands-Free, Vandal Resistant, Disability-Friendly

DDA Help Point - Hands-Free, Vandal Resistant, Disability-Friendly

DDA Help Point - Hands-Free, Vandal Resistant, Disability-Friendly

Product catalog summary
Overview: The DDA Help Point is a hands-free, vandal-resistant, and disability-friendly communication device designed to comply with The Equality Act 2010. It is suitable for public areas, featuring contrasting colors, a raised 32mm button, raised text, Braille, and an inductive loop for the hearing impaired.
Specifications: The Help Point is weather-resistant up to IP65 and can be flush or surface mounted. It operates in temperatures from -20°C to +60°C and stores from -40°C to +70°C. The device weighs approximately 4kg with the backbox and faceplate.
Connectivity Options: The Help Point offers SMART Analogue and VoIP-SIP options. The SMART Analogue provides basic telephone functions and can be connected to standard two-wire telephone lines. VoIP-SIP supports Power over Ethernet (PoE) and features a secondary RJ45 port for series connections.
Features: Key features include large, vandal-resistant metal buttons, audio-visual ring indication, emergency override, hands-free operation, and remote programming capabilities. The device supports dual or single button autodial options.
Technical Specifications: The analogue version requires a 12Vdc power supply for the induction loop, while the VoIP version does not. The device supports remote programming, monitoring, and call logging via GAI-Tronics’ TMA software. VoIP-SIP telephones offer real-time reporting via Syslog and can be configured through a web browser.
Approvals and Compliance: The Help Point complies with the Radio & Telecommunications Terminal Equipment Directive 1999/5/EC and the RoHS 2 Directive 2011/65/EC. It is tested to CTR21 standards.
Optional Accessories: Customizable options are available upon request, including different faceplate configurations and rear enclosure boxes.
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Catalog excerpts

DDA Help Point - Hands-Free, Vandal Resistant, Disability-Friendly-1

Hands-Free, Vandal Resistant, Disability-Friendly GAI-TRONICS' • SMART Analogue and VolP-SIP options available • Large, vandal resistant metal buttons, palm operable • Raised text button legends with Braille • Induction Loop facility for hearing impaired1 • 2 x RJ45 Connectors as option for VoIP2 • Audio-visual ring indication • Emergency override • Hands-free operation • Robust and weather resistant: Up to IP65 • Single or Dual button autodial options with remote programming • Dual purpose design for flush or surface mounting, simple installation • Analogue version line powered down to 25mA1i • CE Compliant In addition to all the benefits of the VR, this help point incorporates features to assist with special needs. The help point is designed to help you comply with The Equality Act 2010 (EA) and therefore ideal for use in public areas. It is finished in contrasting colours, with a raised 32mm button. Raised text, Braille and inductive loop are standard. The Help Point telephones are vandal and weather resistant, providing hands-free loudspeaking communications for any public area. The internal components are protected by a weather resistant enclosure behind the faceplate. Connectivity options are: SMART Analogue The standard analogue unit provides basic telephone functions and can be connected to any standard two-wire telephone line, including FXS ports, analogue PABX lines and PSTN. Self Monitoring And Reporting Telephone can be integrated with GAI-Tronics’ TMA monitoring and maintenance software. SMART gives advanced features including remote programming, fault monitoring and call logging, all from a line-powered telephone capable of operating up to 7km from the exchange on a two-wire cable. Voice over IP (SIP protocol) GAI-Tronics VolP-SIP telephones support Power over Ethernet (PoE) to combine power and connection to LAN or WAN. GAI-Tronics telephones now feature a secondary RJ45 port option which allows two or more telephones to be connected in series2. GAI-Tronics VoIP-SIP phones offer a wealth of additional features including real-time reporting via Syslog, and can be configured by web browser. Dual button Buttons labelled “Information11 and “Emergency”. Each button can be programmed with a number up to 24 digits. Pressing the Emergency button will override an information call. Single button Can be configured to dial a stored number or as a ‘hotline’, where the exchange routes the call. 1 On the Analogue version, the induction loop requires additional 12Vdc power supply (included). On the VoIP version, the induction loop requires no additional power 2 Contact GAI-Tronics for clarification of application

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DDA Help Point - Hands-Free, Vandal Resistant, Disability-Friendly-2

Casing Material: Front face plate mounting: aluminium sheet, polyester powder coat finish - yellow. Call for other options. Rear enclosure (if required). Keypad: Metal, vandal resistant Temperatures: Operating: -20° C to +60° C Storing: -40° C to +70° C Weather Resistance: Up to IP65 dependent on installation Please call for advice on application Weight: Approx. 4kg with backbox and faceplate Speech: Voice-switched (VOX) semi-duplex operation. Call timeout programmable from 1 to 42 minutes Dialling: Autodial keypad single-press switch-on-and-dial 24 digits maximum with embedded Recall, Pause,...

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*Prices are pre-tax. They exclude delivery charges and customs duties and do not include additional charges for installation or activation options. Prices are indicative only and may vary by country, with changes to the cost of raw materials and exchange rates.