EMA Quick Response Centers Valve and Automation Systems

Value through service At Flowserve, we know a critical choice any maintenance professional must make is: Who should repair my valves? We also know that finding a repair facility that meets demanding deadlines, restores your valve to near original quality, repairs a wide variety of valve styles, and is costcompetitive can be the most challenging part. At Flowserve, we have developed a cohesive network of Quick Response Centers (QRCs) located throughout Europe, Middle East and Africa (EMA), cooperating and leveraging their collective capabilities, ready to meet your needs. Flowserve’s QRCs provide...

Quick Response Centers Flowserve’s Quick Response Centers are strategically located to ensure that a QRC is within hours of most major industrial customer locations. This allows rapid response to customer needs. Flowserve Quick Response Centers: • Are strategically located for timely response • Provide best-in-class aftermarket support and service • Maintain a comprehensive inventory for fast turnaround • At all times, our QRCs have free and ready access to the experience and expertise of our engineering and product management resources. • Our QRCs are always up-to-date with the latest engineering...

FlowStar data management All new and repaired valves are tested prior to shipment. Control valves are tested with FAST-test when specified. FlowStar asset management software allows Flowserve engineers and technicians to track performance and support improvement programs using a proven, systematic approach. After reassembly, each repaired valve is stroked, seat leak tested, hydro tested and quality tested to industry standards. Flowserve’s diagnosis technology also enables us to run diagnostics while in the field on all of your valves. Based on the diagnostic results, problems can be fixed in...

Third party repairs Flowserve has the expertise and proven experience to repair all major control, ball and butterfly valve manufacturers’ products. We use OEM parts on all repairs, regardless of brand origin, so you can rest assured your valve assembly is restored to the original OEM specifications. If OEM parts cannot be sourced within your critical time frame, we have the expertise and capability to resolve these issues and meet your deadlines. We also specialize in out-of-the-ordinary valve repair. We can repair your most difficult valves, even if the valve is obsolete or parts are difficult...

Turnaround management Partner with our QRCs to plan your turnarounds and use a structured process to ensure they are smooth, successful and within budget. Our experts connect with your maintenance team several months ahead of major turnarounds for conducting in-field surveys and walk-downs and define the scope of inspections, upgrades and system enhancements. This structured approach minimizes the amount of discovery work and allows to plan in advance for pre-ordering material and allocating resources. Our experts are committed to making your turnarounds successful by accurately determining whether...

Re-instrumentation Whether you’re looking for digital or analog signal control, Flowserve’s positioners offer the highest performance and can be mounted on most control valves, regardless of the manufacturer. Flowserve’s QRC expertise includes re-instrumentation, troubleshooting and support for all major third party control valves and positioners. Flowserve, with a broad range of mounting kit designs and inventory, can quickly and easily adapt its own instrumentation to third party control valves as well. The ability to draw from our own Flowserve manufactured inventory and adapt to any control...

North Germany East Roosendaal (NLD) West South Damman Yanbu Saudi Arabia Ras Laffan (Qatar) Jebel Ali (UAE)

(V) Limited capabilities. Flowserve QRCs are networked for collaborative resource utilization. EMA Quick Response Centers Valve and Automation Systems 9

750 m2 (8,073 ft2) Schederhofstr. 71 45145 Essen Germany +49 (0) 201 8919-5 [email protected] The QRC West is an integral part of the Flowserve Essen facility, which is located at the center of the metropolitan Ruhr area with around seven million residents. The QRC is close to the main industrial areas in Western Germany along the Rhine river with its wide range of chemical, petrochemical and refining industries. A further major region is close by; Rotterdam is just 2.5 hours away. The QRC West has comprehensive repair and diagnostic capabilities for all Flowserve valves as well as the...

420 m2 (4,521 ft2) Lieth 6 21684 Agathenburg Germany +49 (0) 4141-65936-20 [email protected] The QRC North is a valuable partner for our customers in the North Germany region. Highly senior technicians are helping to have reliable and available installation around the region. We organize help and solutions 24/7 year-round and fix problems on-site or in our workshop. The QRC North offers spare parts for all Flowserve flow control products and service and repair capabilities for up to 150 valves. Upgrades and retrofits are the basis for a reliable valve and a continuous improvement of the...

400 m2 (4,306 ft2) Auenallee 3 06237 Leuna Germany +49 (0) 34638-818-12 [email protected] The QRC East is located in the center of the East German chemical triangle formed by Bitterfeld, Leuna and Schkopau/ Böhlen. Internationally operating companies such as Dow, BASF, Linde, Bayer HiBis, Trinseo are just a few of our customers. Upgrades, new installations, replacements and retrofits are part of our working capabilities as well as third party repair, shutdown support and startup assistance. In order to support our customers at all times, we are available 24/7. Own machinery and a sophisticated...

1,600 m2 (17,222 ft2) Rudolf-Plank-Straße 2 76275 Ettlingen Germany +49 (0) 7243 103 480 Ettlingenqrc@flowserve.com The QRC South is embedded into the Flowserve Ettlingen facility. The location is strategically important, as it’s in the middle of the metropolitan and industrial area of Rhine-Neckar, which has many chemical and petrochemical plants. The QRC has a certified decontamination room and is capable of handling all sizes of valves and actuators. Even a certified clean room for repair is available. For urgent needs, a 24/7 service is provided. EMA Quick Response Centers Valve and Automation...