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Service Agreement

Service Agreement

Product catalog summary
Introduction
Filamatic introduces the Peak Performance program, a comprehensive service agreement designed to enhance productivity and maintain optimal production schedules for filling operations.
Key Features of Peak Performance
  • Increased Productivity: The program aims to reduce mistakes and downtime by ensuring operators are proficient in machine operations and change-over functions.
  • Enhanced Operator Training: Additional training is provided at the same level as the initial machine installation to ensure operators are well-equipped.
  • Troubleshooting Techniques: Maintenance staff and operators are educated on effective troubleshooting methods to quickly resolve issues.
  • Preventative Maintenance: Routine tasks are outlined for maintenance staff to perform, increasing machine efficiency and longevity.
  • Comprehensive Evaluations and Tune-ups: Proactive evaluations and tune-ups are conducted to prevent unforeseen problems.
  • Retrofits: Machines are retrofitted as technology advances to meet new demands.
Service Agreement Options
  • Quarterly or yearly service team visits.
  • 10% discounts on labor, travel, and replacement parts.
  • Options for one or two-year agreements.
Contact Information
Filamatic National Instrument, LLC, 4119 Fordleigh Rd., Baltimore, Maryland, 21215 USA. Phone: 1-866-258-1914. Website: www.filamatic.com. Email: [email protected].
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Catalog excerpts

Service Agreement-1

Filamatic A National Instrument Company Peak Performance Filamatic’s Industry-Leading Service Agreement A Cost-Effective Plan to Boost Your Productivity Maintain Peak Production Schedules At Filamatic, our passion is to keep you productive and your filling operation running flawlessly. That’s why we’re introducing Peak Performance, a new program designed to keep your machines running at full capacity. Peak Performance is more than a service plan. It’s a productivity tool, a dedicated service team, an easy, cost-efficient way to maintain peak production schedules and protect your investment. PEAK PERFORMANCE DELIVERS: Call our Service Department to get started. 1.866.258.1914 Quarterly or yearly service team visits 10% discounts on labor and travel 10% discounts on replacement parts Options for one or two year agreements Increased productivity, fewer mistakes, less downtime We make sure operators are fully proficient with machine operations and changeover functions. Enhanced operator training We provide additional same-level training as initial machine installation. Proven trouble-shooting techniques We educate maintenance staff/operators on troubleshooting techniques to quickly isolate and resolve problems. Money saving preventative maintenance Preventative maintenance tasks that your maintenance staff/operators can perform routinely to increase efficiency. Comprehensive evaluations and tune-ups Pro-active evaluations and tune-ups to prevent unforeseen problems. Retrofits As technology allows, we will retrofit your machine to meet new demands. Filamatic National Instrument, LLC 4119 Fordleigh Rd. Baltimore, Maryland. 21215 USA 1-866-258-1914 www.filamatic.com [email protected]

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*Prices are pre-tax. They exclude delivery charges and customs duties and do not include additional charges for installation or activation options. Prices are indicative only and may vary by country, with changes to the cost of raw materials and exchange rates.