DATA ANALYSIS SERVICE DESK

Product catalog summary

Overview of Service Desk
Service Desk is a comprehensive reporting service provided by the Ferretto Group to enhance the management of Vertimag vertical automatic storage systems. It offers real-time access to detailed information about the machines through a web portal.

Key Features

System Master Data: Provides information on multiple storage systems installed in various locations.
Storage System Information: Includes details on alarms, errors, and missions.
Technical Data Sheet: Contains specifications for each machine, such as height, bay type, position, trays, accessories, and software.
Tray Information: Offers insights into materials stored, system saturation, and weight and height distribution.
Maintenance: Details on past and scheduled maintenance activities.

Advantages

Greater Control: Users can monitor machine performance and system saturation in real-time, even across different locations.
Preventive Maintenance: Facilitates scheduling of maintenance to minimize downtime and prevent errors.
Real-time Statistics and Reports: The dashboard allows easy access to necessary data for efficient reporting.

Contact Information
For more information, visit the Ferretto website or contact them at:
Strada Padana verso Verona, 101, 36100 Vicenza, Italia
Tel. +39 0444 349688 - Fax +39 0444.349498
Email: [email protected]
Website: www.ferretto.com

Catalog excerpts

DATA ANALYSIS SERVICE DESK What is Service Desk? Service Desk is a detailed reporting service that the Ferretto Group offers its customers to better manage the new generation of Vertimag vertical automatic storage systems. Through a web portal it is possible to access all the information related to the machines supplied in real time such as: • System master data (in the case of multiple • Technical data sheet for each machine • Tray information • Storage system information (alarms, errors storage systems installed in different locations) and missions) Greater control of the system Preventive maintenance

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Service Desk is a collector of real-time updated information related to: MACHINE By selecting a specific time frame, you can access data regarding: System master data: In the case of multiple machines installed, the user is able to monitor the situation of all storage systems on a single screen. Data sheet: Contains all the information relating to the machine (height, bay type, position, trays, accessories and software). Alarms and operating errors: Provides a report on any alarms detected and on the types of errors found for a certain period of time. Number of missions carried out: Provides...

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The system provides information on maintenance carried out and scheduled maintenance activities. Thanks to Service Desk, storage system operators can have detailed information on the materials stored in the trays, system saturation, weight and height distribution. Advantages 1 Greater control of the system With Service Desk, the user can monitor the performance of each machine, and have access to the real-time general situation of multiple machines, even if installed in different locations. Operators can always be updated on the saturation of the systems, the number of missions carried out, and...

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FERRETTO / SERVICE DESK LEARN MORE ABOUT DATA ANALYSIS SERVICE DESK Do you want to learn more about automatic storage systems? Go to the relevant section of our website or contact us Strada Padana verso Verona, 101 36100 Vicenza, Italia Tel. +39 0444 349688 - Fax +39 0444.349498 [email protected]

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DATA ANALYSIS SERVICE DESK

DATA ANALYSIS SERVICE DESK

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