SATELLITE - Online Support for your GreCon system

Product catalog summary

Overview: The document outlines the SATELLITE online support system offered by Fagus-GreCon Greten GmbH & Co. KG for their fire protection and measuring technology systems. It emphasizes the benefits of remote support, including increased system availability, reliability, and cost efficiency.

Product Features:

State-of-the-art online telediagnostic service system.
User-friendly hardware and software.
Highest certified security standards.
Compatibility with common IT systems.
Faster fault detection and troubleshooting without user intervention.
Minimization of service costs and better preparation for service visits.

Service Details:

Remote support is available worldwide for urgent issues with GreCon systems.
Secure access via HTTPS port 443, with customer approval required.
Standardized remote connection with access logging and data storage.
Regularly scheduled online checks to increase production line availability.
Service requests can be triggered by pressing a button, with clear administration of service events.

System Overview:

Connection to SATELLITE server via HTTPS port 443.
Includes a self-sustaining GreCon network with various components like BS 7 NET server and clients.
Compatible with GreCon fire protection and measuring systems such as CC 5000/7000 Touch, UPU, DMR, and DIEFFENSOR.

Conclusion: The SATELLITE system provides a safe, simple, and fast remote support solution, enhancing the efficiency and reliability of GreCon systems while reducing the need for physical service visits.

Catalog excerpts

SATELLITE - Online Support for your GreCon system-1

Fagus-GreCon Greten GmbH & Co. KG Rate SATELLITE FLAT We offer you a reasonable at rate. With SATELLITE FLAT, you get unlimited remote support by your GreCon expert. Your advantages: easy, annual charging, full cost control, no hidden or additional costs for remote support. We will be pleased to submit an offer to you. P.O. Box 1243 D-31042 Alfeld-Hanover Phone Fax E-Mail Online Support for Your GreCon System: Safe, Simple and Fast ■ State-of-the-art online telediagnostic service system ■ User-friendly hardware and software ■ Highest certied security standard ■ Compatible with all common IT systems Increased system availability and reliability Faster detection of faults and their causes Troubleshooting without your intervention Better preparation of service visits Minimisation of service costs Fire Protection Measuring Technology EN | R.02 | 2014.05 Subject to technical and country-specic modications. © Fagus-GreCon Greten GmbH & Co. KG

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SATELLITE - Online Support for your GreCon system-2

SATELLITE – Safe, Simple and Fast: Your Personal Remote Support Remote support SATELLITE offers worldwide support by GreCon experts in case of urgent questions or trouble with your GreCon system. We help you to make your GreCon system available again by safe, simple and fast telediagnostic service. The access to the data history allows us to identify the cause for the fault faster and more precisely. With GreCon SATELLITE, service visits can be prepared in the best way possible and may even be avoided. SATELLITE – System Overview Systems with SATELLITE connection No SATELLITE access ■ State-of-the-art...

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