Overview
BrixCall is an advanced application by Brix Networks designed for live VoIP call analysis and correlation. It provides comprehensive visibility into VoIP traffic performance, ensuring call quality from the network core to customer care. Integrated with BrixWorx, it helps network operators enhance VoIP deployments and maintain profitability.

Key Features

• Comprehensive live VoIP call analysis and correlation.
• Detailed service visibility for call quality assurance.
• Dashboard for monitoring overall service health.
• Performance and call accounting reports.
• Single, per-call quality record.
• Integration with BrixWorx for active and passive testing.

Functionality
BrixCall provides a single Call Quality Record (CQR) by analyzing and correlating multiple measurement views from Brix 4000 Verifiers. It generates CQRs for both in-progress and completed calls, offering critical performance information for troubleshooting.

Dashboard and Reporting
The BrixCall dashboard presents critical service information, including performance threshold violations, call disposition, MOS, peak call volume, and more. Configurable Live Call Reports offer detailed insights into call activity and performance metrics.

Brix Tri-Q Analysis
This feature graphically displays the impact of signaling quality, delivery quality, and call quality on user satisfaction. It uses the ITU G.107 E-model algorithm for MOS and R-factor measurements.

Proactive Performance Alerting
BrixCall allows administrators to set performance thresholds to alert staff of call quality issues, outages, or abnormal patterns, customizable for network-wide or individual locations.

Specifications

• Service health dashboard.
• Multi-protocol, multi-leg signaling and media stream correlation.
• Easy-to-read CQR for each call.
• Integration with BrixWorx for combined monitoring and testing.
• Point-in-time analysis of in-progress calls.

System Requirements
BrixWorx Software Version 5.0 and above is required.

Contact Information
Brix Networks, 285 Mill Road, Chelmsford, MA 01824. Phone: 978-367-5600, Fax: 978-367-5700, Toll-Free: 888-BRIXNET. Website: www.brixnet.com, Email: [email protected].

Note: Specifications are subject to change without notice.