Ersa SERVICES
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Ersa SERVICES Solutions for the most successful companies.

■ Production plants/ subsidiaries ■ Local agents ■ Other presence Germany Ersa GmbH info@ersa.de France Ersa France info-efr@kurtzersa.com Ersa North America info-ena@kurtzersa.com Mexico Kurtz Ersa S.A. de C.V. info-kmx@kurtzersa.com Russia OOO Kurtz Ost info-kru@kurtzersa.com China Kurtz Zhuhai Manufacturing Ltd. info-kzm@kurtzersa.com Ersa Asia Pacific info-eap@kurtzersa.de Ersa Shanghai info-esh@kurtzersa.com

Globally active Ersa Services America 15 service staff 3 application centers 30 service staff 1 application centers 40 service staff 3 application centers 70 agencies with over 40 years of experience Since 1921, Ersa and soldering have enjoyed a uniquely successful union in the electronics processing industry. From the very beginning, the focus was on the entire soldering process with its diverse applications. In keeping with our corporate philosophy, we offer attractive services and packages to optimize the manufacturing processes for our customers. We are particularly proud of...

Think global, act local! Demo- & application centers ■ Wertheim, Germany ■ Plymouth, USA ■ Tlajomulco de Zuniga, Mexico ■ Mexico City, Mexico ■ Shanghai, China ■ Shenzhen, China ■ Pulau Pinang, Malaysia ■ Beijing, China Around the world, our customers and business partners have access to spacious demonstration, application and training centers outfitted with the most modern equipment. There are eight Ersa Service Centers of this kind in total, all of them boasting the complete soldering systems product portfolio, as well as the Ersa "Tools, Rework and Inspection" business line. Regardless...

Local ramp-up support Active support for optimum processes Ramp-up support Process support With our ramp-up support, process start-up times in newly installed Ersa soldering systems can be significantly reduced through technical support in machine handling and active support in determining the ideal process parameters. Call on a service which allows your production to get off to a flying start! Ersa process support helps our customers to specifically overcome procedural difficulties with a certain product or with a product group in a soldering system. All of the Ersa Service Centers feature...

First-class service and sales network Spanning the globe with 24/7 hotline Service, maintenance & repair Remote service Service, maintenance and repair – carried out by trained service technicians with years of experience. Call on the premier network for service and sales in electronics manufacturing. With a global service and sales network, and a 24-hour hotline, Ersa is ideally prepared, always responding promptly to the rapidly rising requirements in the electronics industry. In many cases, the Ersa Service Technicians swing into action without having to move their company cars a single...

Seamless spare parts supply Available worldwide Order spare parts 24/7 with just one click Dispatch of spare parts within 24 hours Around the clock, spare and wear parts for Ersa soldering systems can be ordered in the Ersa Online Store from all over the world – all systems for hand soldering, reworking and visual inspection are also listed there. With the help of our local, SAPcontrolled spare parts warehouses, the 24-hour spare parts and service department supplies the required parts locally as quickly as possible. Around the world. Wherever you are! With its worldwide presence, Ersa...

Ersa GmbH A kurtz ersa SERVICECARD GOLD Ersa GmbH A kurtz ersa SERVICECARD SILVERptus GLOBAL ELECTRONICS GMBH 0=13/47;; 04/201' What service level do you need? Ersa provides the perfect service level, individually tailored to your requirements - whether EDI connection of the ERP systems, iCCS system configurator for perfectly matched solutions at the push of a button, remote control maintenance or augmented reality tools such as Ersa IMAGE-SOFT as high-performance support for maintenance and service. And of course this also applies to the provision of wear and spare parts: We...

Ersa training program Perfectly tailored to your team Electronics manufacturing is developing at an extremely dynamic rate – in order to hold its own in global competition, your production requires qualified staff in every position. With thousands of satisfied participants, the Ersa Know-How Seminar series has become firmly established and is used intensively by companies in the industry to specifically enhance employee qualifications. Be it seminars on know-how, process technology or individual Technology Days – Ersa offers a perfectly tailored knowledge transfer with formats suitable for...

ensures the highest machine availability Aims of the mobile service solution: SALES DEPARTMENT SERVICE MANAGER SERVICE TECHNICIAN Reduction of process steps  Reduction of process run times  SERVICE ORDER INSTALLATION MAINTENANCE MODIFICATION EXTENSIONS WARRENTY PLANNING TABLE SERVICE JOB CUSTOMER´S SIGNATURE TIMES MATERIAL REPORT No  media disruption Reduction of transport and  waiting times No  redundancy in data management and work steps Acceleration of invoicing  SERVICE MANAGEMENT SYSTEM (in 3 days) MOBILE DEVICES With the mobile service solution, the Ersa Service Technician...

Added values The Ersa app The Ersa app for smartphones offers customers, staff and prospective customers many useful functions - including a calculator to compute machine cycle times, throughput or PCB unit costs. Pilot runs, test production and reworking The possibility of first or pilot production runs in our application centers worldwide permits process parameters to be optimized and the throughput simulated as in real production. Similarly, in test production and rework jobs, all the relevant parameters are set in advance for optimum results in the subsequent production...

Selective soldering systems Solder fume extraction units America Ersa North America 1779 Pilgrim Road Plymouth, WI 53073 USA Phone +1 920 893 3772 from the US: 1 800 363 3772 Fax +1 920 893 3322 info-ena@kurtzersa.com www.ersa.com Mexico Kurtz Ersa, S.A. de C.V. Felipe Angeles No. 52 Col. Bellavista Tacubaya 01140 Mexico, D.F Mexico from Mexico: 01 800 099 0357 from the US: 1 800 848 5628 from Germany: 0800 188 8932 info-kmx@kurtzersa.com www.ersa.com Ersa GmbH Leonhard-Karl-Str. 24 97877 Wertheim/Germany Asia Ersa Asia Pacific Unit 03-05, 8th Floor One Island South No. 2 Heung Yip...